Club Pilates

Reviews

• MT

  Mariah Turner

  Apr 2, 2025
  3.0
  Not a huge deal, but maybe some advice… I was going to attend A free class to see if I wanted to sign up as a member. They mentioned multiple times that I would need the grip socks Or I would have to purchase them prior to class. Mind you… I have been to Pilates class before and I am aware that you have to have a grip socks, but most studios typically have them for rent or purchase for very cheap like around $3 to $5 dollars. So that was what I was expecting and unfortunately when I got there the only socks they had were $26 socks and I wear a size 12 in women’s shoes so the socks were only at a size large with which fit a size 10 women’s. I definitely was not about to purchase when I wasn’t even sure if I Was going to sign up as a member. This may be the bigger cities that do this, but I would highly recommend just having some cheaper socks To rent out. I think it’s unfortunate that I wanted to come test out the class last minute and chose not to due to the pricing of the socks.
• KR

  Karen J Russo

  Mar 27, 2025
  4.0
  First of All…. as an 500 class attendant…. Pilates is not for everyone !!! It’s not a fitness class. It’s so much more. Practice & ability are key factors. Perfecting a basic level 1 is Essential. I’ve learned this from the best instructors this place has ever had. Sadly this place can’t keep these amazing teachers. Why ? Management !! Before you even attempt a beginner’s class, listen to your instructor, follow commands , look around at others whom have already completed many classes . It’s easier to learn . Remember, it takes time to learn the fundamentals and each technique of every instructor. This is an attempt to help you understand and grow to love Pilates as I have and so many others. Love you, Danielle, Heather, Jasmine, Josh, Eddie and all my terrific instructors for inspiring me to learn.
• MR

  M R

  Feb 15, 2025
  1.0
  Highly disappointed with the professionalism here. I was running late to the free intro class. I left work at 12:30pm to be there for 1:15. I work on Coursey Blvd and it was Friday, so I wanted to make sure there was no issue getting there on time. I was met with heavy traffic and roads being closed. I called the studio at 1:11pm “left a message” and texted the number to let them know ill be late. No one answered the phone or replied to my text. I respect others time so I was really trying to be courteous because I knew I probably wouldn't make it until 1:30 at that point. I walked in at 1:31pm and the instructor was telling the customer service rep, tell her she has to reschedule because the class is full. I respect rules and regulations set in place for companies so that's not the issue. The issue is #1 I called and texted, so if they had picked up the phone, my time and gas would not have been wasted. I can't control traffic. #2 there was another girl who walked in right before I did and she was getting checked in so that upset me as well. I literally sat in my car for 5 minutes and cried, because I was looking forward to this class and fitness really helps with my MHI and stress. The instructor seemed very cold and dismissive. I tried to contact the studio of my tardiness. Had the studio had better professionalism and structure, I could've been told that over the phone. I chose to not reschedule because I don't like how I was handled, the lack of professionalism and the lack of structure of this place! The incident almost ruined my day. All I ask for future customers is to extend grace and act more professional. You never know the whole story or what someone is going through!
• JB

  Jenn B

  Feb 22, 2021
  5.0
  Have been a member since CP BR opened in June 2019. Love the classes and the staff.
• EW

  edward weatherford

  Jun 15, 2020
  1.0
  company operates in unethical fashion and will not return customer calls in timely manner and appropriately refund customer monies. I do not recommend this business and warn others to be aware of their lack of service. Manager has a bad attitude and does not communicate well.

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