Kroger Pharmacy

Reviews

• MC

  Morgan Crockett

  5 days ago
  1.0
  Absolutely horrible experience. Twice I have needed to pick up a prescription for my children that was urgently needed and it took over 48 hours for it to be ready. Staff was unhelpful and unfriendly.
• JB

  Julia Black

  Dec 24, 2025
  1.0
  I won't use Kroger pharmacy. It's a joke.
• CS

  Christopher Sullivan

  Dec 12, 2025
  1.0
  Looks like i fell victim to this horrendous pharmacy. Moving from springhurst to lyndon area and my kroger out here fills my scripts in record speed. My doctor sent the prescription to this location, and they legit acted like I was nowhere to be found in their entire system. lady said she ran a "nationwide search" looking for my prescription and was not located, even though mychart confirmed my doctor had called it into this location. My doctor had to call it in AGAIN, and now when i call to check on it, there are 2 prescriptions from both my doctors attempts, and it states it won't be filled for 4 days. What a nightmare, they should just close the pharmacy altogether rather than put patients through all this just to get a script filled.
• PR

  Pamela Rochester

  Nov 23, 2025
  1.0
  Hubbards Lane Kroger Pharmacy is the worst that I've ever tried to use. The employees are rude and obnoxious. I received a text that stated my prescription wasn't in stock and needed to be ordered and the text asked that I give them a call. When I called, some little twerp stated when I said I couldn't wait for days for an order, " what do you want me to do, I can't make it." She then sent me on a wild goose chase to another Kroger Pharmacy in another part of town, telling me that I could get the medication there, but it wasn't even in stock. When I returned back to the Hubbards Lane Pharmacy, another employee tried to tell me the prescription had to be resent by my physician which wasn't true because I had contacted my physician and I knew it had been sent correctly. Now, I'm having to wait again. Tomorrow morning, I will be moving my prescription away from any Kroger Pharmacy.
• _T

  _ Tucker

  Nov 17, 2025
  1.0
  I would really suggest you get your prescriptions somewhere else. The techs ignore you while you stand 5 people deep in line. If they answer the phone (which is rare), and you have an issue with your prescriptions, their phone suddenly will "drop" the call....even though its a land line phone. They announce your medication so everyone in line can hear it. There are a few techs that are amazing, but the ones who have been there for a long time are rude and will flat out ignor you or just be rude to you. I switched pharmacies. I suggest the Kroger at Springhurt, they are nice, they don't yell out your medication, and they answer the phone. Also they won't "drop the call" on you. I promise you will be happier getting your prescriptions somewhere else.

Frequently Asked Questions About Kroger Pharmacy