At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
The gym is consistently reported as clean and well-maintained, with frequent cleaning by staff.
Staff Attitude
While many reviews praise the staff as friendly and helpful, there are notable complaints about rudeness and unprofessional behavior from some employees.
Equipment Availability
Customers appreciate the variety of machines available, although some express a desire for more weight training options and less crowding during peak hours.
Customer Service Issues
Several reviews highlight problems with customer service, including billing issues and unresponsive staff, leading to dissatisfaction among some members.
Atmosphere
The gym is generally described as a welcoming and non-judgmental environment, although some customers report feeling uncomfortable due to crowding or noise.
JR
Josh De La Rosa
Nov 1, 2025
5.0
I go here 3 times a week since I moved here years ago it's always clean and every machine works I rarely ever see out of order signs unlike other planet fitness locations I've been too
BC
Bernadine Carter-Herron
Sep 22, 2025
4.0
Like working out here. Nice staff members
RW
Robert Wine
Jul 21, 2025
5.0
I am new to the gym, but I am liking it. They have plenty of good machines to work on and the areas are set into workout groups pretty well. The chair massage is really nice. I found that they do have lockers. There are typically a lot of people in there, but they have enough machines to where it's rare that you have to wait. The staff has seemed friendly and helpful. I do plan on scheduling some time with their specialist to see how I can hit my exercise goals better. The place seems very clean and well maintained. The only detrimental thing I could say is there's no track.
VC
Vero Picnic Company
Jun 25, 2025
5.0
I travel all over the country and have used countless PF’s. This is one of the cleanest and nicest locations I’ve been to. Went on a weekday and staff was constantly cleaning. Parking lot was large and clean. Best part was the showers hot water didn’t run out or fluctuate which is a real problem at other locations. They also had adjustable shower head to adjust the water pressure.
CC
Courtland Chambers
Jun 15, 2025
5.0
I’m a truck driver so parking is first concern and drivers we aren’t allowed in their parking lot but it’s small so we shouldn’t be there anyways, I parked out back on the street and nobody bothered me. Hot shower, cold water fountain, spacious and clean, good location. I’ll be back if I’m in the area
What are the operating hours of Planet Fitness in Richmond, KY?
Planet Fitness in Richmond, KY is open 24 hours a day, seven days a week, allowing you to work out anytime that fits your schedule.
Where is Planet Fitness located in Richmond, KY?
The Richmond Planet Fitness is located at 243 Boggs Ln, Richmond, KY 40475, USA.
What types of services does Planet Fitness offer at this location?
This Planet Fitness offers Classic Access membership, mobile app access, free In-Club Fitness Training, wifi, tanning salon, massage chairs, hydro-massage, total body enhancement, discounted cooler drinks, fitness training, premium perks, and virtual fitness training.
Is this Planet Fitness location part of a larger fitness chain?
Yes, this Richmond location is part of Planet Fitness, a fitness center chain with over 2,700 locations worldwide.
How can I learn more about gym memberships and pricing for this Planet Fitness?
You can learn more about memberships and pricing by visiting https://www.planetfitness.com/gym-memberships or downloading the Planet Fitness mobile app.
What is the phone number to contact Planet Fitness in Richmond, KY?
You can reach Planet Fitness Richmond at +1 859-353-4005 for membership or general inquiries.
Are there any dining options near Planet Fitness in Richmond, KY?
Yes, nearby dining options include O'Charley's and O'Charley's Restaurant & Bar, both American-style restaurants where you can enjoy a meal before or after your workout.
Where can I get my car washed near Planet Fitness on Boggs Ln?
Boggs Lane Car Wash is nearby for car washes and auto detailing services, making it convenient to clean your car after your gym session.
Are there any health-related services close to Planet Fitness Richmond?
Yes, nearby health services include Kentucky Orthopaedics & Spine, KORT Physical Therapy on Boggs Lane, Baptist Health Richmond Imaging & Diagnostics, and multiple pharmacies such as McCay's Total Care Pharmacy and Walmart Pharmacy.
Can I shop for fitness gear or other retail items near Planet Fitness?
Nearby retail options include The North Face Outlet for outdoor gear, Soft Shoe Inc. and Saucony for shoes and athletic apparel, plus Ashley HomeStore for home decor.