Riverplace utilizes the best practices of clinical drug treatment combined with a core Christian discipleship program. Riverplace is a CARF accredited, state-licensed Alcohol & Other Drug Entity (AODE) and Behavioral Health Services Organization (BHSO) Residential Program. These designations signify that Riverplace utilizes the best practices of clinical drug rehab. We have a physician as our medical director, licensed counselors and certified alcohol & drug counselors (CADCs), pastoral counselors and trained peer support specialists staffing our treatment program.
Residents participate in one hour of weekly individual counseling, 15 hours weekly of recovery small groups (12 Steps, NA/AA, Living Free & Celebrate Recovery) and group therapy
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.