Kroger Pharmacy

Reviews

• SB

  Sara Bridgewater

  Nov 5, 2025
  2.0
  I’ve been going to this pharmacy for years because it is close to my home. In the past year, their customer service has declined. They open at 9:00am; I arrived at 9:00am. I’ve had to wait for whoever is scheduled to open to show (9:05am, 9:10am) and then it takes them another 10-15 minutes to turn on all the lights, computers, etc. (My husband and I both have monthly prescriptions on auto refill. This has happened to me several times this year.) They also close for lunch. Literally, in the middle of the day, they’re closed. This is a small pharmacy, but busy. Whoever is managing the payroll can easily schedule an opener to arrive at 8:45am so their customers doesn’t have to wait. And closing for lunch is ridiculous. Rotate the lunch schedule and be available for your customers. Their app does not ever match their fill. At this moment my husband’s app shows waiting to be filled and last night he got an auto call that it is ready for pick-up. They need to get it together.
• DB

  Daniel Brown

  Oct 7, 2025
  3.0
  I didn’t know there’s a milk shortage. Your cases continue over the past month or two to only be partially stocked. What’s the reason?
• MB

  melanie bratton

  Jul 2, 2025
  5.0
  I have been very ill since 2019. Thanks for being with me throughout all this.
• CC

  CG& ClosetAB

  Nov 5, 2021
  4.0
  Good job but the new pharm techs take a bit of time
• EE

  Emily

  Jun 25, 2020
  1.0
  I have never had so many problems before until I moved and had to switch my Kroger pharmacy to this one. I’ve been trying to use them for a couple months now and every time I refill my prescription, there is always a problem. I have no idea why but I get texts saying it’s ready and it never is. I call my doctor every time and have them send a prescription over and it’s never there. Every time I go to try and pick it up I wait anywhere from 30 minutes to an hour from them to figure it out. I’ve done nothing different here then at my old one and I’ve used my last Kroger pharmacy for 10+ years. It’s very frustrating when I’m having to miss days of very important mental health medications that shouldn’t be skipped because they can’t fill it properly. I have broke down in tears multiple times there over my frustrations while there. All I want is my medications problem free. Will have to be finding a new pharmacy.

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