Heuser Hearing Institute is a nonprofit organization based in Louisville, KY, that serves people of all ages and demographics in many diverse communities and regions across the great states of Kentucky and Indiana.
Location
Heuser Hearing Institute
240 Masonic Home Dr, Masonic Widows and Orphans Home, KY
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.