Brand Certified
Quest Diagnostics
3.5(84 reviews)
Certified by Quest Diagnostics • Apr 12, 2026
Business Details
1169 Eastern Pkwy, Louisville, KY
40217, United States
Certified by Quest Diagnostics • Apr 12, 2026
(502) 263-3068
Certified by Quest Diagnostics • Apr 12, 2026
https://locations.questdiagnostics.com/ky/louisville/1169-eastern-pkwy
Certified by Quest Diagnostics • Apr 12, 2026
About
Certified by Quest Diagnostics • Apr 12, 2026
Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.
Location
Certified by Quest Diagnostics • Apr 12, 2026
Hours
Certified by Quest Diagnostics • Apr 12, 2026
Monday7:30 AM - 4:30 PM
Tuesday7:30 AM - 4:30 PM
Wednesday7:30 AM - 4:30 PM
Thursday7:30 AM - 4:30 PM
Friday7:30 AM - 4:30 PM
Saturday7:30 AM - 12:30 PM
SundayClosed
Reviews
3.5
84 reviews
5 stars
47
4 stars
5
3 stars1
2 stars1
1 star
30
- BLBrigitte LMar 24, 20264.0I was glad I was able to walk in, but I'm still waiting on the test results.. my doctor wont give me Rx until they are published. Even the 10/1 test results are also "still pending". I dont like to wait so long.
- STStephanie TolerMar 14, 20265.0Great experience, minimal wait time.
- SSShawnMar 14, 20265.0Awesome! I was in and out. The check in was so easy and my nurse or tech was amazing, very friendly and professional. A+
- LALylac AlmoiteMar 14, 20261.0I would high advise not going to this draw center. I made an appt with them for a 3 hour glucose about 2 weeks in advance and had my physician office send the order to their fax. Now I am here at the date of my appt, as I am attempted to check in, the phlebotomist by the name of Michelle C. opens the door and says “did you check in already?” as I am clearly attempted to check in on the kiosk. No hello, good morning or professionalism what so ever. She then proceeds to ask me who my provider is because there is no lab order in the system. I explained to her it had been faxed 2 weeks prior. I also stated that when I made the appt, their phone system states they will call the doctor’s office to acquire the lab order if needed. Michelle then proceeds to say she typically does not work at this location and just got called in to work. This location is very unprofessional and disorganized. It is unfortunate that this is the tier one lab provider for my insurance. I sincerely hope management does a better job of holding their employees accountable for poor customer service.
- SJSt juste JulaFeb 26, 20261.0They said no appointment needed but they gonna make you wait for 2 hours or more. Don’t come here.
Frequently Asked Questions About Quest Diagnostics
What do I need to know before I arrive at a Quest Patient Service Center?
Please be aware that when you visit a Quest Patient Service Center:
• Scheduled appointments are strongly encouraged and will receive priority. Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
• If you walk in, you will have to wait for the next available opening.
Do you accept walk-ins?
Scheduled appointments are strongly encouraged and will receive priority. If you walk in, you will have to wait for the next available opening.
Should I be fasting?
Fasting before a blood draw means you don’t eat or drink anything except water. If your test requires it, don't forget to fast for 8-12 hours before your appointment. If you’re not sure, contact your doctor's office. To learn more about how to prepare for your test, visit QuestDiagnostics.com/patients/get-tested/prepare/fasting for additional fasting information.
What should I bring to my appointment?
Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
You should bring the following to your appointment:
•A lab order from your doctor. If your doctor did not give you a paper order, check with them to see if they sent it electronically.
•Photo identification listing your first name, last name, and date of birth (for example, a driver's license, government issued photo ID, Passport, or Green Card).
•Current health insurance information.
•Credit, debit, or health savings card. You will be asked to preauthorize payment for any balance due after your insurance is billed.
It’s important to also know if your test requires fasting the day before and/or morning of your appointment. Your healthcare provider should have indicated this on your lab order or during your visit. Learn more about fasting before a lab test.
Note: Childcare is not available and the waiting area is not attended. Some testing protocols, such as drug screenings or pre-employment screenings, have strict rules which do not allow children to accompany the patient during sample collection. If you have questions about your testing protocols, please contact your healthcare professional or employer for additional information.
How do I check in when I arrive?
Sign in using the Check-in kiosk, or if not available, sign the clipboard at the front desk. Please be prepared to present a valid photo ID and insurance information. Be sure to mark the reason for your visit when signing in.
If you were unable to preregister ahead of time, and would like to do so, you may be able to complete the registration process if you arrive a few minutes early at a Quest Patient Service Center that has a Check-in kiosk. When you check in with your mobile number, you may be asked if you want to complete the registration process on your smartphone while you wait.
My doctor told me they would send over an order. Do you have it?
If your doctor said they would send us the order electronically or via fax, there is no need to confirm that we have the order. If we do not have the order, we will call the doctor to obtain it when you arrive at our Quest Patient Service Center. To prevent delays, be sure to visit our location during your doctor’s office hours or obtain a copy of your order from your doctor.
How soon after my visit will my doctor receive my lab test results?
Turnaround times for test results can vary. If you have a MyQuest account, your test results will be delivered to your account as soon as they are available. This can take 2-5 business days from the time the sample is received, depending on your test.
You should always follow up with your doctor to discuss your results.
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