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Norton Sleep Center - Newburg

2.6
(8 reviews)

Business Details

3430 Newburg Road, Louisville, KY
40218, United States
(502) 559-5559
https://nortonhealthcare.com/location/LOC0000227740

About

Sleep Medicine
Norton Sleep Center - Newburg, located in Louisville, KY, provides comprehensive sleep medicine care with a patient-centered approach. As part of Norton Healthcare’s extensive network, this facility offers advanced services and a team approach with personalized treatment plans and supportive care. Serving the Louisville community and surrounding areas, Norton Sleep Center - Newburg is committed to delivering skilled, compassionate care close to home. We accept Medicaid, Medicare and most commercial insurance plans and offer financial assistance.

Location

Norton Sleep Center - Newburg
3430 Newburg Road, Louisville, KY
40218, United States

Reviews

2.6
8 reviews
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  • KL
    Kristen Lee
    Jan 22, 2026
    1.0
    Rude staff. Makes fun of the patients.
  • LG
    lizzie grace
    Jan 13, 2025
    1.0
    PICK ANOTHER SLEEP CENTER IF YOURE ABLE TO!!! It is not worth the hassle! I have never been to a healthcare facility that has been so unorganized and difficult to communicate with. The phones are NEVER answered. No responses through mychart. After playing phone tag with them about my insurance for a year, I was finally scheduled for my sleep study. I have now waited to be contacted for the results of my sleep study for over 2 weeks. I’ve tried to send messages through my chart and phone calls, but have had no luck through either. I finally was able to speak to the operator when calling the pulmonary center. She said it should take 7-10 business days, but it has already been 12 business days. There has been bad weather and holidays, which I understand, but this facility is not equipped to keep up with the volume of patients being seen and providing test results in a timely manner. My hope is that I will be able to “cancel” the test being read and sent to insurance which will allow me to go somewhere else for testing.
  • DS
    Doug Stern
    Aug 13, 2024
    5.0
    I highly recommend the NORTON SLEEP CENTER. I'm under the excellent care of Dr. Chandiramani at the center's Newburg Road office, where I've been a patient for years. Everyone at the sleep center provides OUTSTANDING, considerate care. They listen...and explain things clearly, patiently and simply. Appointments are handled in a timely way, and the offices are top-notch. I'll add that it's a big advantage to see a Norton sleep care provider, since my primary care physician -- Dr. Rachel Busse -- is part of the Norton network.
  • WJ
    Warren Jackel
    Jun 3, 2024
    1.0
    I found that Sleep Center employee, Tamara was very rude and not helpful. She upset me to the point that I left the study. I will never use this facility again.
  • NC
    N. Conover
    Oct 11, 2022
    5.0
    Tamara was fantastic with my son who suffers from disabling anxiety. she explained everything, made him very comfortable, and was super nice. anything he needed, she was on top of it. thanks.

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