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Norton Immediate Care Center - Middletown
Brand Certified

Norton Immediate Care Center - Middletown

4.0
(449 reviews)

Business Details

12903 Shelbyville Road, Louisville, KY
40243, United States
(502) 244-5827
https://nortonhealthcare.com/location/LOC0000192077

About

Urgent Care
Norton Immediate Care Center - Middletown, located in Louisville, KY, provides comprehensive urgent care with a patient-centered approach. As part of Norton Healthcare’s extensive network, this facility offers advanced services and a team approach with personalized treatment plans and supportive care. Serving the Louisville community and surrounding areas, Norton Immediate Care Center - Middletown is committed to delivering skilled, compassionate care close to home. We accept Medicaid, Medicare and most commercial insurance plans and offer financial assistance.

Details

  • RestroomAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Norton Immediate Care Center - Middletown
12903 Shelbyville Road, Louisville, KY
40243, United States

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday8:00 AM - 8:00 PM
Sunday8:00 AM - 8:00 PM

Reviews

4.0
449 reviews
5 stars
325
4 stars
17
3 stars
5
2 stars
7
1 star
95
  • ML
    Margeaux Littlefield
    Mar 18, 2026
    1.0
    Made an appointment for 1020, arrived and waited 2 hours before being seen. Then waited another hour in the room for a strep test result. Didn't leave till almost 2.
  • ED
    Ebony Durias
    Feb 27, 2026
    5.0
    I want to say this was one of the best immediate care facilities I’ve been to in a while. From the cleanliness, to the receptionist Aimee making my check in easy for me I was feeling horrible she brought waters out for everyone. To the doctor I saw! Thanks for a great experience!!!
  • HW
    Hudson Walker
    Feb 15, 2026
    1.0
    Not very good it took about 2 hours for us to be checked on. (Nobody was here by the way)
  • KS
    Kelly Smith
    Jan 16, 2026
    5.0
    Sharon at the Norton Immediate Care Center was truly exceptional during my husband’s visit. From the moment he arrived, she handled the intake process with professionalism, efficiency, and genuine compassion. She took the time to listen carefully, asked thoughtful questions, and made sure all information was accurate while never making him feel rushed. What stood out most was her calm, reassuring manner during a stressful time. She treated my husband with kindness and respect and helped us feel confident that he was in good hands before seeing the doctor. Sharon is a wonderful example of how much a caring and attentive intake professional can impact a patient’s experience. We are very grateful for her dedication and excellent care.
  • 00
    0607chavez
    Jan 15, 2026
    5.0
    Excellent place, all the staff and the Dr are really nice.

Brand Certified Facts from Norton Immediate Care Center - Middletown

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