Certified by Norton Community Medical Associates - Mid City Mall • Apr 12, 2026
Family Practice PhysicianInternal Medicine
Norton Community Medical Associates - Mid City Mall is your trusted provider for adult primary care in the heart of Tyler Park. Our experienced team delivers high-quality care including annual wellness exams, chronic condition management, preventive screenings, and same-day sick visits. Conveniently located near local neighborhoods, schools, and businesses near Tyler Park, Cherokee Park and Germantown, we're proud to serve the surrounding community with personalized, compassionate healthcare. As part of the Norton Healthcare network, patients benefit from easy access to top specialists, coordinated care, and online tools like Norton MyChart and online scheduling. We accept most insurance plans including Medicare and Medicare Advantage. Accepting new patients, schedule your primary care annual wellness visit today.
Details
Requires appointmentAvailable
RestroomAvailable
Onsite servicesAvailable
Free parking lotAvailable
On-site parkingAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Norton Community Medical Associates - Mid City Mall • Apr 12, 2026
Norton Community Medical Associates - Mid City Mall
Certified by Norton Community Medical Associates - Mid City Mall • Apr 12, 2026
Monday7:45 AM - 5:00 PM
Tuesday7:45 AM - 5:00 PM
Wednesday7:45 AM - 5:00 PM
Thursday7:45 AM - 5:00 PM
Friday7:45 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
4.0
51 reviews
5 stars
37
4 stars
2
3 stars0
2 stars
1
1 star
11
AA
Axelle
Jan 13, 2026
1.0
I booked an appointment with Dr. John Rice on 12/8 specifically for my annual physical exam, which is covered by my insurance. I clearly stated this when scheduling.
After the visit, I was told I owe $400 because it was considered a first-time office visit simply because I had never seen this doctor before. This was never disclosed.
This was my first experience with Norton Healthcare, and it has been awful. If seeing a new doctor means your annual exam will not be honored, patients should be clearly informed upfront. This has never been an issue with UofL or any other healthcare provider I’ve used.
I scheduled this visit solely to use my covered annual exam and ended up with a $400 bill for nothing. Extremely disappointed….AVOID AT ALL COST!!!
TM
Todd Mercier
Aug 18, 2025
5.0
I’ve utilize this Norton Community facility on a few occasions when I’ve come down with a progressive cold or ailment. Scheduling online is easy and efficient and wait times are typically not so bad. The facility staff and providers are friendly and knowledgeable b
ST
Soulful Truths
Sep 18, 2021
5.0
Leah Thompson was vey attentive and listened to my concerns gave me sound advice. Very pleased with my care from her.
PF
Patience Fields
May 16, 2019
1.0
I am sitting at a CVS and have been here for 3 hours. I am picking up a prescription that to my knowledge was filled before I left the Doctors office way over 3 hours ago. The pharmacy and I have contacted the Clinic for the Doctor to sign off.
After several attempts
still nothing has been done on the Doctors office side. CVS even asked for the dosage so they could take care of me & send me home. I was finally told by office staff that it could be filled in the next five minutes or not until 5. One office person even told me she would just go home if it were her. I feel like I am in an episode of the Twilight Zone.
The Doctors are good, that’s the only positive thing I can say about this Clinic right now.
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