Norton Children's Medical Group - Novak Center

Reviews

• AL

  Amy Lawson

  Mar 3, 2026
  5.0
  The pediatrician office in Louisville KY and I would recommend this pediatric office for kids. The staff are absolutely amazing
• SS

  Summer Summer

  Oct 16, 2025
  1.0
  We have been coming here for almost 15 years. Yesterday was the worst experience ever.
• JW

  Jackie Walker

  Jun 22, 2017
  1.0
  First problem was my appt was cancelled because my sons ultra sound wasn't done at their preferred location but their paperwork states that if you go else where to bring it with you which is what I was doing. Instead of checking with me first, they gave my appt away and gave me another an entire month away. Their manner was extremely rude btw! Then on my first two appts I'd asked for pull ups for my son and was told on both occasions that my insurance stated that I first try the medicine and then the bed wetting alarm (even directed me to Amazon website) before pull ups could be ordered. This information is completely FALSE!!! I called my insurance company 2 weeks before our 3rd appt and they informed me that this was incorrect and they called the office. Well surprise surprise they said I must have been confused and they denied saying that to me. My order was immediately placed after the ins co call but yes I still filed a grievance. They were milking me and the insurance company with unnecessary appts. They had said my son would grow out of it so i couldn't see the reasoning for a third appt being necessary. Im going to of course call the office to make sure the correct size pullups were ordered sheesh. SHAME ON YOU MJ FOSTER AND STAFF!!!