Louisville Hip & Knee Institute is now Louisville Institute of Orthopaedics. For years, the Louisville Institute of Orthopaedics built its reputation as a pioneer in outpatient joint replacement, helping thousands of patients regain their mobility. Our mission has always been to provide an unsurpassed level of care focused on your full continuum of recovery. We are thrilled to announce that we are applying that same mission, vision, and expertise to a wider range of orthopaedic needs. As the Louisville Institute of Orthopaedics, our expert team now offers the same compassionate, state-of-the-art care for the shoulder, spine, hand and wrist, in addition to the hip and knee expertise we are known for.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.