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Heuser Hearing Institute

About

AudiologyHearing Aid StoreNon-Profit OrganizationLearning CenterSpeech Pathology
Heuser Hearing Institute (HHI) is a multi-specialty, nonprofit organization focused on promoting the needs of children and adults with hearing, speech and balance disorders. What started as the Louisville Deaf Oral School in 1948 has grown to an institute that includes three facilities as well as four additional outreach centers: the Heuser Hearing & Language Academy, Heuser Hearing Clinic and Heuser Early Intervention Program. Our well-educated and experienced staff members work together to provide every patient with the best care possible.

Location

Heuser Hearing Institute
117 E Kentucky St, Louisville, KY
40203, United States

Hours

Monday8:30 AM - 4:30 PM
Tuesday8:30 AM - 4:30 PM
Wednesday8:30 AM - 4:30 PM
Thursday8:30 AM - 4:30 PM
Friday8:30 AM - 4:30 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.