Warby Parker Oxmoor Center

4.8
198 reviews

About

OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

Details

  • DeliveryNot available
  • Requires appointmentAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Warby Parker Oxmoor Center
7900 Shelbyville Rd., Louisville, KY
40222, United States

Hours

Reviews

4.8
198 reviews
5 stars
181
4 stars
4
3 stars
1
2 stars
5
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting exceptional service experiences.

Product Selection

The store offers a wide variety of stylish frames at reasonable prices, with many customers appreciating the diverse options available.

Delivery Issues

Some customers expressed frustration with the delivery service, citing delays and lack of communication regarding order status.

Overall Experience

Many reviews reflected a positive overall shopping experience, with customers feeling welcomed and satisfied with their purchases.
  • LC
    Larry Cashen
    Jan 6, 2026
    5.0
    Very helpful. Seemed as interested in finding glasses I wanted as in selling me glasses. Chris was excellent
  • SD
    Sheena Dunbar
    Dec 31, 2025
    5.0
    I visited Warby Parker for the first time and I really liked it, they are very affordable and have a big variety of glasses
  • KE
    Karen Enlow
    Dec 29, 2025
    5.0
    Although the store was crowded, Chris Thomas took the time to help me find the perfect frames for me!
  • MD
    Meagan Davis
    Dec 29, 2025
    5.0
    Great, friendly customer service! I walked in and within 3 minutes was helped by someone to help in the process of selecting the glasses I wanted. Also, you cannot beat the prices of the eye glasses. I highly recommend!
  • SC
    Steven Cline
    Dec 13, 2025
    2.0
    I'm torn on this review. The in-store service is great. People are friendly and helpful. However, W-B uses some obscure delivery service, so if you have any standing rules with UPS, USPS, FEDEX, etc...throw those out the window. They don't use uniformed delivery drivers and they don't understand delivery instructions. Why do they need to re-invent delivery? The person at the store told me it would be "a couple days" for delivery. They website tracking for their broken delivery service reads "14 days." Turns out it was 5 days, which ends up being a Saturday. Their delivery service won't/can't deliver to me on a Saturday. If they would've told me that they use their own made-up delivery service, I would've just picked them up at the store. Now I have to wait additional days to get my glasses. Bottom line: if you can't get them when you're in the store, don't bother. Their delivery system is a hot mess.

Frequently Asked Questions About Warby Parker Oxmoor Center

What should I bring?

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.

Do you accept vision insurance?

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).