The Little Clinic

Reviews

• TT

  Tristen

  4 days ago
  1.0
  PCR was flustered, unprofessional, and rude. I made an appointment which could not be located in the system and was advised I would need to make another appointment to be seen at all despite location “accepting walk-ins.” Next appointment was hours after my scheduled visit and I was advised nothing could be done as, “The clinic has to keep moving.” I would not recommend this location to anyone.
• EE

  E

  Feb 16, 2026
  1.0
  Would give zero if I could. Walk-in without an appointment 10/29/25. Took the provider 40 minutes despite there being no other patients. She gave me two prescriptions that I'd already been on. I let her know that the quantities had been so tiny that they didn't resolve the issue before running out. She told me she had no way of knowing the quantity that she was prescribing so, if it was the tiny amounts again, to "just go to your PCP." So then...why am I here? An hour later when I picked them up, they were indeed the same tiny amounts, so I had to turn right around and go to an urgent treatment center and pay the copay there, as well. When I got the bill, it was for more than my insurance said it would be at this provider. So I jumped on their site. It's absolutely awful - most of the buttons don't even work, or lead you to literally blank screens. Except, of course, the bill. I looked up the ICD codes and they tried to charge me for things they DID NOT EVEN DO. They also had an ICD code charging me for telling me to go to my PCP. What a freaking joke! I finally found a contact form on their website and reached out. Never heard anything. So on 12/17/2025 I submitted a BBB complaint. It took them over a month to reply - that they wanted the complaint closed because they were going to reach out to me personally to resolve the issue. Here we are another month later and I received an illegally inflated bill for services they didn't perform, and they've literally never once communicated with me except to send me these incorrect bills. The don't even have a Customer Service email address - presumably because they have no concept of customer service, as you can see from my experience. Avoid this place at all costs! The provider doesn't know what they're doing, they'll bill you for things they didn't do (or for things like...telling you to go to your PCP), and then never respond.
• JJ

  James

  Dec 17, 2025
  1.0
  No staff and massive wait times from the automated kiosk. Expect to wait 3+ hours
• JW

  Jacob Wassom

  Oct 2, 2025
  1.0
  I made an appointment for a flu shot and showed up at the appointed time to find the place closed. What kind of place makes an appointment with someone at a time when they'll be closed?
• MP

  Michelle peterman

  Apr 13, 2024
  1.0
  got me back fast and the appointment was fine but when i called to ask follow up questions about my care, the nurse and the NP Heather were both rude, dismissive and acted like i was stupid for asking. kinda weird to go into health care if you don’t actually care about people. cute update on top of horrendous bed side manor, i am now being billed $100 even though the receptionist assured me my insurance was accepted at that office and is also listed on their website as in network! thanks kroger.