Planet Fitness

4.3
345 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
10713 Dixie Hwy, Louisville, KY
40272, United States

Hours

Reviews

4.3
345 reviews
5 stars
221
4 stars
72
3 stars
24
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the gym for being clean and well-maintained, with many noting the cleanliness of the restrooms and equipment.

Staff Friendliness

The staff received numerous compliments for being friendly, helpful, and welcoming, contributing to a positive atmosphere.

Operational Hours

Several customers expressed dissatisfaction with the gym's limited hours, wishing it were open 24 hours for more convenience.

Customer Service Issues

Some reviews highlighted negative experiences with staff, including rudeness and lack of helpfulness, particularly regarding policies and guest access.

Equipment Quality

The gym's equipment was generally well-received, with many customers appreciating the variety and condition of the machines.
  • PC
    Psycho Chihuahua
    Nov 4, 2025
    5.0
    Very friendly staff and super clean!! I love this location!
  • AJ
    Alex J.
    Sep 18, 2025
    4.0
    Good clean gym, usually not too crowded. Wish they were open 24 hrs tho.
  • BS
    Brian Shelton
    Sep 7, 2025
    5.0
    I've been here three times now, and every time Evan was there working diligently! The place is clean, the staff is friendly, and Evan stood out. I'm heading there now!
  • SL
    Silva De lamprey
    Aug 4, 2025
    1.0
    This location has had their bathrooms closed with their "please do not enter" ribbon up for a while now while doing construction work even though they aren't working on the bathrooms, leaving the only option for changing and using the restroom, the singular Porta-Potty out front. Also is not upfront with you about their 60-day policy for their annual fee charge. If you sign up late in the month, they don't go from the day, 60 days and then the first of the month, they actually go by the months. So if you sign up at the end of one month, you'll be charged the $52 after just over 30 days instead of 60. And as someone, like many others, who needs to budget paycheck to paycheck, that information is extremely important so that I don't have to worry about an absurd overdraft fee from my bank since Planet Fitness won't allow the option to pay with credit card. (Except for when signing up online for the first month). Needless to say, I'm extremely disappointed because I haven't even been able to use the gym for at least 2 weeks already in the first place because I need access to a cleaner restroom than a porta potty, and now this yearly charge that I wasn't expecting for another month. I definitely won't be working their gyms into my budget ever again.
  • AA
    Ashley
    Aug 4, 2025
    1.0
    Dixie highway and 2nd street, planet fitness, all are undergoing a transformation. So they are no black card specials.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Louisville Valley Station?

Planet Fitness Louisville Valley Station is open Monday through Thursday from 4:00 AM to 11:00 PM, Friday from 4:00 AM to 9:00 PM, and Saturday and Sunday from 6:00 AM to 9:00 PM.

Where is Planet Fitness Louisville Valley Station located?

Planet Fitness is located at 10713 Dixie Hwy, Ste 102, Louisville, KY 40272, United States.