Kroger Pharmacy

Reviews

• ML

  Mary Little

  6 days ago
  1.0
  It took them 2 weeks to get my insulin in stock and almost 1 1/2 for my congestion heart failure meds. My Drs tell me they call in the prescription and leave a mess on the machine put pharmacy would say the never got. Also they sent the prescription refill med to the wrong Dr several times after I and the insurance co told them who to send it to. I'm going to switch to mail orders when I get a chance
• MO

  Missy Oates

  Jan 4, 2026
  1.0
  I think they delete rx bc it’s there on app then gone and said never got it. This time I took picture so know they had it. Also said b ready 1 hour after 3 hrs still not ready. If they even answer phone, if u don’t get their name, no one admits to talking to you. I have already changed to different Kroger. I’m done w these People.
• GJ

  Gene J

  Dec 6, 2025
  1.0
  Always a line, meds never ready, terrible hours
• MM

  Michelle Morrison

  Dec 6, 2025
  2.0
  On several occasions the staff turn on the closed sign to prevent people from coming through the drive thru. When you pull up to the window their on cell phones acting like you inconvenienced them from free time. They try to convince people to utilize the automatic system. That is ok if meds don’t have to be ordered. Waited 10 days for diabetic supplies. Today we waited 45 minutes in the drive thru because it was an hour before lunch and heaven forbid they move with purpose. If it’s life saving or dependent meds don’t go to this location.
• JA

  jamie Armstrong

  Oct 5, 2025
  1.0
  They NEVER ANSWER THE PHONE! always a different excuse every month as to why my children's prescriptions aren't ready as well.

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