Kroger Pharmacy

1.7
83 reviews
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Business Details

12611 Taylorsville Rd Ste 102, Louisville, KY
40299, United States
(502) 261-7042
https://www.kroger.com/
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About

PharmacyPharmaciesCOVID-19 Testing FacilityMedical Supply StoreCOVID-19 Vaccine LocationNutrition & Weight LossVaccinationMedical SuppliesPrescription DrugsSleep Apnea Supplies
Kroger Pharmacy in Louisville, KY is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more. Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Kroger Pharmacy
12611 Taylorsville Rd Ste 102, Louisville, KY
40299, United States

Hours

Reviews

1.7
83 reviews
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65
  • DM
    Debbi Minniear
    Dec 26, 2025
    1.0
    Continually cancel my Rx with no communication. Bye Kroger.
  • AB
    Amanda Blessing
    Dec 15, 2025
    1.0
    No customer service. Will not answer phones. Delay in prescription status.
  • MT
    Muhammad Turk
    Dec 11, 2025
    1.0
    Worst pharmacy in all of Kentucky. Never answer the phone, always lying.
  • GL
    Gary Lyddan
    Nov 13, 2025
    1.0
    Never will answer the phone!! The automated system is a total joke!! Why don’t you fix it????
  • KP
    Kenzie Pfeiffer
    Nov 10, 2025
    1.0
    This Kroger Pharmacy is by far the worst pharmacy I’ve ever used. The customer service is absolutely terrible. There is a man working there who is consistently rude and seems bothered every time he has to help a customer. They never answer the phone promptly—it usually rings for at least five minutes before someone picks up. Today, I called at 4:10 to check if my prescription was ready, and I was told it would be ready in an hour. When I arrived, I was told it would take another hour to an hour and a half. When I tried to explain the situation, the pharmacist himself stormed over to the speaker to take over and was dismissive and rude, speaking as if I hadn’t just explained everything, making me feel unheard and disrespected honestly. Overall, this experience was incredibly frustrating, and I will not be using this pharmacy ever again.
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Frequently Asked Questions About Kroger Pharmacy

What services does Kroger Pharmacy in Louisville, KY offer?

Kroger Pharmacy offers vaccinations, medication refills, clinical services, health advice, and a drive-thru pharmacy service.

How can I schedule a vaccination appointment at Kroger Pharmacy?

You can schedule vaccination appointments online through Kroger's clinic scheduling page at https://www.kroger.com/health/clinic/schedule-appointment.