Kroger Pharmacy

2.0
70 reviews
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Business Details

5533 New Cut Rd, Louisville, KY
40214, United States
(502) 361-7238
https://www.kroger.com/
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About

PharmacyPharmaciesCOVID-19 Testing FacilityMedical Supply StoreCOVID-19 Vaccine LocationNutrition & Weight LossVaccinationMedical SuppliesPrescription DrugsSleep Apnea Supplies
Kroger Pharmacy in Louisville, KY is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more. Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Kroger Pharmacy
5533 New Cut Rd, Louisville, KY
40214, United States

Hours

Reviews

2.0
70 reviews
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50
  • LB
    Lisa Burris
    5 days ago
    1.0
    For some reason I always tell myself I’m never going back here and end up here anyway because it’s next to my house and I want to see in the good In it, but unfortunately I’ve never had a good experience…. It’s either longggg wait times because there’s always so many people that go there or like today I was told prescription would be ready in a hour and 3 hours later not even looked at. Very disappointing especially when you really need the medication.
  • KW
    Kaitlin Wilson
    Oct 27, 2025
    1.0
    Rude as hell!!! Let someone that had not been waiting just walk up out of nowhere, skip the whole line & still took care of them before the people that we're already waiting in line.
  • GL
    Greg Lawson
    Oct 15, 2025
    1.0
    Only took me calling them 5 times in a row to get an answer..... I just called over and over until someone finally answered. Automated systems flawed. It was a 2 second conversation is my stuff ready, yes. And it took me an hour of calling them over and over just for that information.
  • LG
    Liz Gascon
    Sep 29, 2025
    1.0
    I recently moved my prescription from the Kroger on Dixie to this location, and the experience has been extremely frustrating. When I first called, the person didn’t even bother to pull up my information before immediately telling me they didn’t have it. I had to call the Dixie location myself, and they confirmed it had already been sent over. When I called this Kroger back and asked to speak with the pharmacist before she could hang up on me, suddenly she said, “I’ll pull up your information.” That should have been done the first time. The lack of effort and professionalism here is disappointing. It comes across as very lazy, and patients deserve better care and attention when it comes to something as important as medication.
  • KB
    K “Aurora” Boyd
    Aug 20, 2025
    4.0
    Always a staff issue, meds are slow to get done. Noone answers the phone. But atleast they are nice enough people.
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Frequently Asked Questions About Kroger Pharmacy

What types of vaccinations does Kroger Pharmacy in Louisville offer?

Kroger Pharmacy offers vaccinations including Tdap, HPV, shingles, flu shots, and COVID-19 vaccines (Pfizer, Moderna, Johnson & Johnson).

Do I need an appointment to get a COVID-19 vaccine at Kroger Pharmacy?

Yes, a COVID-19 vaccine appointment is required. You should proceed to the pharmacy window and inform the attendant of your appointment.