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Kroger Pharmacy

1.8
(82 reviews)

Business Details

5533 New Cut Rd, Louisville, KY
40214, United States
(502) 361-7238
https://www.kroger.com/

About

PharmacyPharmaciesCOVID-19 Testing FacilityMedical Supply StoreCOVID-19 Vaccine LocationNutrition & Weight LossVaccinationMedical SuppliesPrescription DrugsSleep Apnea Supplies
Kroger Pharmacy in Louisville, KY is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more. Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Kroger Pharmacy
5533 New Cut Rd, Louisville, KY
40214, United States

Hours

Reviews

1.8
82 reviews
5 stars
12
4 stars
5
3 stars
2
2 stars
2
1 star
61
  • RG
    Rhondalyn Gardner
    Mar 7, 2026
    3.0
    The lines and waits are sometimes long but the staff are nice
  • AA
    Accards
    Feb 27, 2026
    1.0
    This Kroger doesn’t even have employees that work. Never answer a phone 99% of the time drive thru isn’t open 99% of the time. They don’t get medications ready on time. You go up there just for the people to get attitudes. Is is not the customers problem they can’t do their job properly they lie to your face about times when you speak to someone. They don’t deserve any stars.
  • RW
    Ricky Williams
    Jan 19, 2026
    1.0
    God-awful. My prescriptions are always running a week behind and then, once I get the text that they are ready, they aren’t ready and will be another “20 minutes”. Without fail, that 20 minutes turns into 45 minutes-1 hour.
  • JR
    Jason Ritter
    Jan 15, 2026
    1.0
    Do NOT try to get a prescription here. Last time it took several days and tomorrow will be 2 days for this one. I decided to look up the reviews on Google and I will most definitely be calling to see if I can switch to Walgreens. It won't let me post the screen shots so Look up the reviews, apparently it has been going on a long time.
  • JH
    J However
    Jan 15, 2026
    1.0
    The pharmacy never answers their phone. It goes to a voicemail box and I have never received any return calls out of the 11 messages I have left over the course of 6 months. They have a terrible habit of filling the wrong prescription as well without confirming the correct and current prescription with the provider- WHICH IS AN INDUSTRY STANDARD!!! It is so disturbing to see people employed in the healthcare industry be this negligent and incompetent!!!

Frequently Asked Questions About Kroger Pharmacy

What types of vaccinations does Kroger Pharmacy in Louisville offer?

Kroger Pharmacy offers vaccinations including Tdap, HPV, shingles, flu shots, and COVID-19 vaccines (Pfizer, Moderna, Johnson & Johnson).

Do I need an appointment to get a COVID-19 vaccine at Kroger Pharmacy?

Yes, a COVID-19 vaccine appointment is required. You should proceed to the pharmacy window and inform the attendant of your appointment.

Brand Certified Facts from Kroger Pharmacy

This information is certified by Kroger Pharmacy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
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