Home Instead

Reviews

• KB

  Kathleen B

  Mar 18, 2021
  5.0
  This group is so professional, caring, organized, so many positive adjectives! My mother had received "help" from two caregiver companies in the past with more than disastrous results. Home Instead, from the first moment of contact by phone with the receptionist, has proven to be the best possible choice. They listen to our concerns with empathy and respond quickly and completely. To say that our stress and anxiety have been reduced is an understatement. Mother feels not only cared for, but cared about; what else could we ask for. Thank you to Home Instead with their wonderful office staff and caregivers for being there when we needed you.
• KC

  Kayleigh Coffey

  Dec 20, 2019
  5.0
  Home Instead is the shining jewel of home care in Louisville! They respond so quickly and their CAREgivers are so compassionate and are supported by a dedicated, loving staff that takes pride in what they do.
• MW

  Michael Wheatley

  Jan 2, 2019
  5.0
  My name is Mike and my grandfather is entering his final time here on earth after 95 years. After a 13 day stay in the ICU it was time to move him to his final resting place. His request was to finish his time at his home since 1953. After 2 days it became very apparent his wish could not be fulfilled by family due to the amount of 24 hour care that was needed. I began my research with friends who had experience within home care. A few names were discussed but the service from one company continue to surface. Those discussions lead me to Home Instead Senior Care. My first call to their contact information was answered by Becky Beanblossom. She was kind, considerate and professional in the discussions I was having in a very trying time with an urgency to have needs met for my grandfather. Becky quickly worked with me during the New Years Eve holiday to format a plan to get a nurse in to access my grandfather and to formulate an action plan. Unfortunately, due to my grandfathers health we needed to move him to an impatient facility. After getting my grandfather settled I called back to Home Instead the next morning to advise that I needed to cancel the appointment and would no longer need their services. Being a professional working in a high demand environment like most experiences I figured it would be a quick call and off to the next patient. My phone call again was greeted on the first call and I explained my situation and they recommended that I speak with Becky again to cancel what was in the works. Becky Beanblossum spent time with me and again was kind, thoughtful and insightful while being more concerned about me, my family and my grandfather than moving onto the next patient that would generate income. If you are looking for a professional care giving team that puts you and your beloved family member first I highly recommend you interview them and others and compare the diffference. Thank you Becky for your time and will be a voice for those in the community. Your kind words hit at the right time after many days of mental stress. Good evening Mike
• KT

  Kelli Tyler

  Jan 15, 2015
  5.0
  Home Instead Senior Care is the best non-medical home care company around. They are responsive and reliable and always give great care!
• HA

  Hussein Ali

  Dec 22, 2014
  1.0
  بالعافيه

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