At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
The facility is consistently reported as clean, with many customers highlighting the cleanliness of the gym, bathrooms, and equipment.
Staff Performance
Customer experiences with staff are mixed; while some report friendly and helpful service, others mention rude or unhelpful interactions.
Membership Issues
Several customers expressed frustration with the membership cancellation process and hidden fees, indicating a need for improvement in transparency and customer service.
Facility Quality
The gym is praised for its spacious layout, variety of equipment, and overall maintenance, contributing to a positive workout environment.
Tanning Services
Customers reported long wait times and issues with tanning beds, suggesting a need for better management of these services.
FC
Food Critic critical
1 day ago
5.0
10/10
Cleanness 10/10
Hospitality 10/10
Anthony and Don
doing an amazing job definitely worth a promotion made my experience here amazing and with the while definitely a planet fitness worth the title
BB
Bro
Nov 15, 2025
1.0
Employee dont be greedy! It’s just a microwave)
JM
Jacob Morris
Nov 11, 2025
1.0
Never answers the phone and horrible night service
GK
Gene King
Sep 20, 2025
1.0
My name is Estill King. Been trying to cancel my membership for about 2 months now. Somehow, they keep taking money out of my checking account. They make it almost impossible to cancel. Thinking about taking this to their corporate to get corrected. Not a happy guy at all here. Very dissatisfied. Planet fitness, you should do better.
LM
Lori Mullins
Sep 9, 2025
2.0
just waited for 30 minutes to tan, but i didn’t get to tan 😀 they let five people go straight from the counter to the tanning beds while i sat and waited, never even called my name. i just decided to leave.