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Dowell Family Dentistry

4.9
(199 reviews)

Business Details

100 Jordan Drive, London, KY
40741, United States
(606) 877-1466
https://www.dowellfamilydentistry.com

About

DentistCosmetic DentistryTeeth Whitening Service
We are a small dental practice located in London, Ky. We opened our doors in August of 2004 and haven’t looked back. We are a family dental practice and we see patients of all ages. Our main focus is on general dental procedures, but we also provide care in Cosmetic and Implant dentistry as well as minor orthodontics. No matter what your need, our goal is to serve you the best we can and have you leave with a smile on your face… Call Today for an Appointment!

Details

  • RestroomAvailable
  • On-site parkingAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Dowell Family Dentistry
100 Jordan Drive, London, KY
40741, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

4.9
199 reviews
5 stars
192
4 stars
1
3 stars
1
2 stars
0
1 star
5
  • BB
    Burchell Bowling
    Sep 23, 2024
    1.0
    Called for an appointment and they were happy to until i mentioned i needed some teeth extracted and wanted implants/ false teeth were a possibility. Then they weren't accepting new patients just for that. I guess it’s all about money. Edit: After they replied it should be know : I was never told that on the phone. Just that they aren’t accepting new patients for dentures. If thats the case then they need to educate their staff on how to explain that on the phone.
  • AK
    Angela Kilburn
    Dec 6, 2023
    3.0
    I have been going to Dowell and Dowell for more than 10 years. They have always been so kind and accommodating. I even got my husband to switch over. However, since they moved to their new facility I have had some difficulties. Last time I was there having my teeth cleaned I needed to have a small cavity filled. However, it was late in the afternoon and they did not have time to do it. That was understandable. I live about 15 miles away and my work schedule is similar to their hours, so it is hard for me to take off to come in. Dr. Dowell said it would not be a problem to wait until my next cleaning in 6 months to have it done then. So I scheduled my appointment for 6 months out. There ended up being a conflict with my husbands Christmas party on the date I scheduled, but when I called to reschedule they REFUSED to schedule me for a cleaning and a cavity fill on the same day, no matter how long in the future it was. It is apparently against their policy?! I don’t understand why, maybe it’s because they will get more money from my insurance from two visits? Well my schedule is too busy to come to two appointments within a few weeks, so unfortunately I’ll be finding a dentist who can schedule a cleaning and a cavity fill on the same day. I’m very disappointed in their new policy and lack of customer service today.
  • TH
    Tammy Hargens
    Aug 20, 2018
    5.0
    Always get great care. Everyone is friendly and makes me feel at ease. Love my dentist

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