Pearle Vision

4.5
232 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOptician
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Lexington provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Pearle Vision
3801 Mall Road, Lexington, KY
40503, United States

Hours

Reviews

4.5
232 reviews
5 stars
199
4 stars
6
3 stars
1
2 stars
3
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers highlighting individual employees for their exceptional service.

Thorough Exams

Customers appreciate the thoroughness of the eye exams provided by Dr. Fields and the attention to detail from the staff.

Communication Issues

Several reviews mention problems with communication regarding glasses orders, including delays and lack of follow-up.

Convenience

Many customers noted the convenience of same-day appointments and quick service, although some experienced long waits.

Cleanliness and Atmosphere

The store is frequently praised for its cleanliness and welcoming atmosphere, contributing to a positive overall experience.
  • CL
    Chelsea Landaverde
    Nov 1, 2025
    1.0
    Charged me not only for the exam which they should, but they made me pay to release my prescription. Also just found out they prescribed me the wrong prescription, they were way too strong.
  • SA
    Stuart Arnold
    Oct 24, 2025
    5.0
    Very impressed with my exam visit to the Pearle location on Mall Rd. in Lexington, Ky. Was in and out fast, but the service and friendliness were top-notch. Dr. Fields was thorough and a great communicator.
  • CP
    courtney ptasnik
    Oct 16, 2025
    5.0
    all the staff was so nice!! very understanding and patient, we need more people like this in the world:) perfect experience and quick! eye exam and new glasses in under an hour!!
  • HC
    HDI CATS
    Oct 8, 2025
    5.0
    Very thorough and answered all questions and concerns. Very friendly and helpful staff!
  • MA
    Mary Anne
    Sep 26, 2025
    5.0
    Rebecca is so helpful, professional and welcoming. Pearle Vision is LUCKY to have her on their team!

Frequently Asked Questions About Pearle Vision

What services does Pearle Vision in Lexington offer?

Pearle Vision provides eye examinations, Optomap retinal exams, prescription eyewear, and digital retinal photos (varies by location).

What are the store hours for Pearle Vision in Lexington?

Pearle Vision is open Monday, Tuesday, Thursday, and Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Wednesdays and Sundays.