Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- Credit cardAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.8
32 reviews
5 stars
22
4 stars0
3 stars0
2 stars
1
1 star
9
- DEDaphna EppersonOct 10, 20255.0At Lexington Ky store DJ Slone was most helpful and went above and beyond and helped me and was most pleasant and answered all of my questions Thanks to him !!
- SCShanda CecilOct 3, 20232.0Can someone please call me back? I cannot get through to a live human. I've left multiple voicemails and no return phone calls. please look my number up in your records.
- SSspyderonthewallFeb 24, 20221.0I've been needing replacement tires and batteries for my power chair. I made my order back in September of 2021 , they brought me new batteries like two weeks ago, and ordered the wrong tires , but after the batteries was changed my chair wouldn't stay charged. We found out something was wrong with the charger, so I get a hold of nsm to get a new charger they said they have to have my Doctor sign some papers to ok the order, she signed the papers. I called to find out if nsm got the papers. They sent me to the lady that does my paperwork and she never answers when I call. And she never calls back. I can't get to doctor appointments and keep having to reschedule them.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What services does National Seating & Mobility in Lexington provide?
National Seating & Mobility offers one-of-a-kind mobility solutions, remote evaluations, and service & repair for mobility equipment, focusing on independence and professional clinical support.
Where is National Seating & Mobility located in Lexington, KY?
It is located at 2025 Leestown Rd, Ste L, Lexington, KY 40511, USA.
What are the business hours for National Seating & Mobility?
The business is open Monday through Friday from 8:30 AM to 4:30 PM and closed on Saturdays and Sundays.
Is National Seating & Mobility open on public holidays?
No, the business is closed on holidays such as November 27 and 28, 2025, December 25, 2025, and January 1, 2026.
How can I contact National Seating & Mobility in Lexington?
You can contact them by phone at +1 859-381-1440 or email at Lexington@nsm-seating.com.
Does National Seating & Mobility accept credit card payments?
Yes, National Seating & Mobility accepts credit card payments and does not require cash only.
What professionals does National Seating & Mobility support?
They provide clinical support for physicians and therapists, focusing on clients' safety, comfort, and independence.
Which nearby schools might be convenient to visit before or after your appointment at National Seating & Mobility?
Nearby schools include Leestown Middle School, The Leestown Way (elementary school), Pre-Engineering at Leestown Middle School, and Meadowthorpe Elementary School, providing options for families visiting the area.
Are there nearby dining options accessible from National Seating & Mobility?
Yes, customers can visit nearby restaurants like Zaxby's or Taco Bell for a quick meal before or after their visit.
What nearby transportation or government offices can assist customers visiting National Seating & Mobility?
The Driver’s License Division and Driver Licensing Regional Office are nearby, offering convenient access to government and licensing services.