LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Many customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of employees like Rebecca, Sonia, and Sam providing exceptional service.
Product Selection
The store offers a wide selection of frames and lenses, which customers appreciated, often noting the variety available.
Positive Experiences
Overall, customers reported positive experiences, highlighting the ease of the purchasing process and the helpfulness of the staff.
Communication Issues
Some customers experienced communication problems, particularly regarding appointments and pricing, leading to frustration.
Repair Services
Customers appreciated the quick and helpful repair services provided, often at no charge, enhancing their overall experience.
JW
Jack Winburn
Nov 14, 2025
5.0
Beverly is pleasant and always great to work with!
ML
Mimi Leet
Nov 13, 2025
3.0
Sam was wonderful! She spent a lot of time helping me choose frames and was very knowledgeable about lenses and what shades came with particular frames. She was so helpful and encouraging that I ended up buying two pair of glasses!
AM
Anna Luisa Molina
Nov 12, 2025
5.0
I really appreciate Ms. Sam’s help — she was very accommodating and guided me in choosing the perfect pair of glasses that fit me beautifully.
EC
Edith conyers
Nov 5, 2025
5.0
Sam, at LensCrafters at Hamburg, Lexington, KY. Was so friendly and kind when I came in requesting a large sunglasses case! I needed it for another use. She found one for me and when I tried to pay she said no and to use it well. I so appreciate her help. I highly recommend her for any sort of service you need at LensCrafters.
MH
Maiwand Hemat
Nov 1, 2025
5.0
I had a very good experience with the front desk they were nice and helpful and Dr. Kenner was awesome and very professional, Thank you guys.
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer for eye care?
LensCrafters provides comprehensive eye exams, premium lenses including Transitions® and Blue-violet light filtering, and a wide selection of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters?
You can find brands like Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., and many more at LensCrafters.
Do you accept vision insurance plans at LensCrafters?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and others. All prescriptions are welcome.
What are the store hours for LensCrafters in Lexington, KY?
LensCrafters is open Monday through Saturday from 9:30 AM to 6:30 PM, and Sunday from 11:30 AM to 5:00 PM.
Does LensCrafters offer in-store pickup for orders?
Yes, LensCrafters offers in-store pickup services for customers.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam online at LensCrafters' scheduling page: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0555&storeId=10851
Are there any nearby places I can visit before or after my appointment at LensCrafters?
Yes, LensCrafters is located in Hamburg Pavilion. Nearby you can visit retail stores like Rally House Hamburg Pavilion for sports apparel, or enjoy tasty treats at Crumbl Cookies and Crumbl - Lexington.
Is there a place where I can get fitness training close to LensCrafters?
Premier Martial Arts Hamburg and Premier Martial Arts, both martial arts clubs offering fitness and boxing classes, are located near LensCrafters at Hamburg Pavilion.
What options are available nearby for beauty and wellness services?
Nearby you can visit Chic Nails and Spa for nail and beauty services, or Kentucky Laser Hair Removal for laser hair removal and skin care treatments.
Are there convenient nearby stores for additional shopping needs after visiting LensCrafters?
Yes, nearby stores include Michaels for arts and crafts supplies, Kay Jewelers for jewelry and bridal shopping, and Payless ShoeSource for footwear and fashion accessories.