LensCrafters

4.7
657 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2160 Sir Barton Way, Lexington, KY
40509-2229, United States

Hours

Reviews

4.7
657 reviews
5 stars
589
4 stars
18
3 stars
4
2 stars
8
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of employees like Rebecca, Sonia, and Sam providing exceptional service.

Product Selection

The store offers a wide selection of frames and lenses, which customers appreciated, often noting the variety available.

Positive Experiences

Overall, customers reported positive experiences, highlighting the ease of the purchasing process and the helpfulness of the staff.

Communication Issues

Some customers experienced communication problems, particularly regarding appointments and pricing, leading to frustration.

Repair Services

Customers appreciated the quick and helpful repair services provided, often at no charge, enhancing their overall experience.
  • JW
    Jack Winburn
    Nov 14, 2025
    5.0
    Beverly is pleasant and always great to work with!
  • ML
    Mimi Leet
    Nov 13, 2025
    3.0
    Sam was wonderful! She spent a lot of time helping me choose frames and was very knowledgeable about lenses and what shades came with particular frames. She was so helpful and encouraging that I ended up buying two pair of glasses!
  • AM
    Anna Luisa Molina
    Nov 12, 2025
    5.0
    I really appreciate Ms. Sam’s help — she was very accommodating and guided me in choosing the perfect pair of glasses that fit me beautifully.
  • EC
    Edith conyers
    Nov 5, 2025
    5.0
    Sam, at LensCrafters at Hamburg, Lexington, KY. Was so friendly and kind when I came in requesting a large sunglasses case! I needed it for another use. She found one for me and when I tried to pay she said no and to use it well. I so appreciate her help. I highly recommend her for any sort of service you need at LensCrafters.
  • MH
    Maiwand Hemat
    Nov 1, 2025
    5.0
    I had a very good experience with the front desk they were nice and helpful and Dr. Kenner was awesome and very professional, Thank you guys.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.