Family First Vision Care- Fayette Mall

4.8
347 reviews

About

OptometryEye Care CenterPV OD
Family First Vision Care- Fayette Mall is your neighborhood eye doctor located at 3801 Mall Road. Your Lexington eyecare center offers genuine eye care where your eye health and wellness is our primary focus. Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for changes in your vision and updating your prescription, we will also look at your overall eye health, internally and externally. Prevention and early detection are keys to maintaining healthy eyes, as some eye health issues have no immediate symptoms but can still cause damage if left untreated. That’s why regular check-ups are critical.

Location

Family First Vision Care- Fayette Mall
3801 Mall Road, Lexington, KY
40503, United States

Hours

Reviews

4.8
151 reviews
5 stars
141
4 stars
3
3 stars
0
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2
1 star
5

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, helpful, and professional throughout their visits.

Thorough Examinations

Many reviews highlighted the thoroughness of the eye exams and the clear explanations provided by the doctors.

Customer Service

Overall, the customer service was noted as excellent, with staff being accommodating and attentive to patient needs.

Wait Times

Several customers expressed dissatisfaction with long wait times for appointments, indicating a need for better scheduling.

Pricing Concerns

Some customers raised concerns about rising prices for services and eyewear, suggesting transparency in pricing could be improved.
  • WA
    Wendy Adams
    Dec 27, 2025
    5.0
    Great staff and very helpful! Highly recommend!
  • AW
    ALPHONSO WILLIAMS
    Nov 19, 2025
    5.0
    I've been a patient/customer since 1998 because of the great service
  • TM
    Tamara Martin
    Nov 2, 2025
    5.0
    My appointment went smoothly.
  • AW
    Andrelle Williams
    Nov 17, 2022
    5.0
    Love, love, love the staff!!!!! I always have a wonderful experience when I come.
  • CN
    Chris Nichols
    Dec 16, 2021
    5.0
    Amazing from start to finish! Every step was explained so I felt very comfortable.

Frequently Asked Questions About Family First Vision Care- Fayette Mall

Where is Family First Vision Care- Fayette Mall located?

It is located at 3801 Mall Road, Suite 115, The Plaza At Fayette Mall, Lexington, KY 40503.

What are the operating hours for Family First Vision Care- Fayette Mall?

The center is open Monday 9 AM to 5 PM, Friday 9 AM to 6 PM, and Saturday 8 AM to 2 PM. It is closed Tuesday, Wednesday, Thursday, and Sunday.