The Little Clinic

Reviews

• CS

  Cora Schaeffer

  Mar 25, 2026
  1.0
  I am very dissatisfied with the way we were treated at this little clinic. I stood at the kiosk and put in for my son’s appointment, it said his appointment would be at 11:30am and it was around 10:15 that I made the appointment. Mary Cunningham came out to the front, did not even engage or acknowledge me. I asked if my son could be seen as a walk in because on the tv behind her it said walk-ins were allowed but she said no you will be seen at 11:30 as I was told by the kiosk. I said okay, I just wanted to check, she became more frustrated, continuing with no eye contact and said I could either wait or leave but that I wasn’t to be seen any sooner. I said okay and walked off and hung out in the store for an hour with both my children. We checked back in about our appointment around an hour later, she said she had never seen me before, we don’t have an appointment. I told her she would remember me if she would even take the time to look up at me. She was then furious, I ended up not having the confirmation email she requested that should have been sent from the kiosk when I made the appointment and dismissed us as a patient. She put her hands in my husband’s face shooing him. She told me to take a picture of her managers number on the back wall, when I walked back to take a picture she laughed at me, then doctor said there wasn’t a managers number as Mary continued hollering at us. At this point she was gaslighting us so much that I couldn’t even explain what was happening to the doctor when she walked out and asked. I turned away and left to speak to the store manager to escalate the station. My son ended up with an eye infection that wasn’t treated, I had to go somewhere else to get him treated. I have never been treated this way over a minor confusion about an appointment.
• SS

  Sarah

  Jun 13, 2023
  1.0
  The worst clinic to get treated at. I have been 4 times, not by choice, & every time the receptionist argues me that my name is my Dads…don’t bother making an appointment ahead of time because you will still sit for 30+ mins and be asked to recreate an appointment. Once again, the receptionist doesn’t know what she’s doing. The Dr at this location is rude and pushes her political views about the COVID vaccine on patients. My husband had an experience where the doctor was laughing about a patient to a coworker because they didn’t want to the COVID vaccine. Very unprofessional. I would rather go sit in the Florence St. E hospital waiting room for hours than go back to the Hebron Little Clinic.
• BB

  Britt

  May 15, 2021
  1.0
  If I could give this place zero stars I would. I came on a Thursday with symptoms of a sore throat that I knew was gonna turn into sinus sinus infection because it happens with me all the time. As a nurse I also understand illness and sickness. But when I was seen on Thursday with an incompetent NP or PA, they’re only recommendation was changing an allergy medication and adding a nasal spray after a negative strep test. So when things got worse by Saturday after doing “their” recommendations, I returned and received another incompetent NP or PA who pretty much told me that they can’t give an antibiotic prescription unless you’ve been suffering for more than 10 to 14 days... Seriously. I’ve been seen by Kroger clinics for a few years now and I’ve never been treated this way and if they would have looked at my chart and history they would have seen this. Do not come here if you’re looking for proper care. If you just need a quick physical and a vaccine, this is your place. But do not come here if you need anything else. Absolutely horrible service and now I will have to pay two bills for nothing. I will never be returning to this clinic.
• JG

  Julie Giberson

  Jun 27, 2016
  1.0
  Absolutely worst expierence ever, do not waste your time. My boyfriend went as he was having the same symptoms as I had the week before. I had a nasty sinus infection which only cleared up with antibiotics. He was told that if he didn't feel better to call back after a few days, and of course his infection didbt clear up. On calling back the lady that took his call was extremely condensing, and told him that all he needed was Sudafed. He had explained that he had already taken otc medicine but not feeling better. They are horrible and a waste of time. He will now do what he should have in the first place and go and see a 'real medical professional. .
• MC

  Mark Cheatam

  Apr 29, 2016
  1.0
  Had the worst experience ever. Corporate office in TN would not help. Only good for kid school check up, not for any actual health problems. Pharmacist would be more helpful.

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