Business Details
About
Physical Therapy
ProActive Therapy provides physical therapy for sports injuries, personal or auto accidents, pain management, carpal tunnel syndrome, and more as well as services including industrial medicine and rehabilitation, functional capacity evaluations, work hardening and conditioning programs, and work site consultations and assessments in Frankfort, KY.
Location
Hours
Reviews
4.9
160 reviews
5 stars
157
4 stars0
3 stars0
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Patients consistently praised the professionalism, knowledge, and attentiveness of the therapists and staff, highlighting effective treatment plans and positive outcomes.
Cleanliness and Environment
The facility is noted for being clean and well-maintained, contributing to a positive atmosphere for therapy.
Patient Experience
Many reviews emphasized the friendly and welcoming nature of the staff, making patients feel comfortable and cared for during their visits.
Billing Issues
Some customers expressed dissatisfaction with the billing process, citing confusion and lack of communication regarding charges.
Personalized Attention
Patients appreciated the individualized approach to therapy, with therapists taking the time to listen to concerns and tailor treatment plans accordingly.
- JHJenna HarrodMar 16, 20205.0Great place!
- EWErin WilliamsDec 3, 20195.0Pro Active is the BEST local service for your rehab and physical therapy needs; the techs are all very kind and eager to assist you. I certainly recommend ProActive to anyone within the Frankfort area.
- BWBill WileyOct 10, 20195.0Proactive is the best. Staff and therapists are wonderful.
- GJgary jenningsAug 25, 20195.0I just finished therapy at ProActive for my neck and back. It is by far the best place I have been for therapy. Unlike other places where you spend half your time waiting on your therapist who is busy with 2 other patients, you have no down time. Someone is always attentive to you and working with you one on one. I am very thankful for ProActive and glad to have it in Frankfort 😃
Frequently Asked Questions About ProActive Therapy
What insurance do you not take?
Our practice does not accept CareSource, WellCare, or any Medicaid plans. However, we do accept all other types of insurance.
Do you provide spine rehab services?
Yes, our facility offers comprehensive spine rehabilitation services as part of our treatment options.
How many years of experience do you have?
Our team brings over 50 years of combined experience in the physical therapy industry to serve our patients.
What types of insurance does ProActive Therapy accept?
ProActive Therapy accepts all insurance types except CareSource, WellCare, and any Medicaid plans.
Does ProActive Therapy offer spine rehabilitation services?
Yes, the facility offers comprehensive spine rehabilitation services as part of their treatment options.
How much experience does the ProActive Therapy team have?
The team brings over 50 years of combined experience in physical therapy.
What are the normal business hours for ProActive Therapy?
They are open Monday, Wednesday, and Friday from 8:00 AM to 6:00 PM, and Tuesday and Thursday from 8:00 AM to 5:00 PM. They are closed on weekends.
Are there any holiday closures I should be aware of at ProActive Therapy?
Yes, ProActive Therapy is closed on November 27 and 28, 2025, as well as December 25, 2025.
What payment options does ProActive Therapy accept?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What are some medical facilities nearby ProActive Therapy?
Nearby medical facilities include Capital Family Physicians, Capital Cardiology, Baptist Health Medical Group Cardiology, and Renaissance Medical LLC.
Where can I find dental care near ProActive Therapy?
Nearby dental care providers include Family Dental Center and Steve Swintosky DMD, who offer dental and orthodontist services.
Are there recreational spots near ProActive Therapy for patients to enjoy?
Yes, nearby recreational locations include Juniper Hill Pickleball Courts, Juniper Hill Aquatic Center, and local Jazzercise gyms.
How can nearby restaurants complement my visit to ProActive Therapy?
Casa Fiesta, a Mexican restaurant nearby, is a convenient option for dining before or after your therapy sessions.