Kroger Pharmacy

Reviews

• CJ

  Christian Neidhard Jr.

  Oct 14, 2025
  1.0
  Had to move my prescription to Walgreens because my medication required extra authentication and these people had no idea how to handle it. Blamed it on my birthday being wrong on my insurance and sent me away twice
• JS

  Julie Slusher

  Oct 11, 2025
  4.0
  Regardless of what the majority of reviews have been, I have found that no matter what pharmacy you have to use for your medication refills or first time pickup, each of the pharmacies are extremely limited on the staffing and operations that they provide so, for whatever the reason you've been upset with this particular location or all Kroger Pharmacy locations, they all work extremely hard to find a way to make sure every customer receives the same level of services, costs, and overall supply of medications hospitals, physicians, and nurses in the medical field are submitting to each of their pharmacy locations. Thank you for all your hard work and effort to make sure our health is in good hands. Each of you deserves the utmost respect for what you have to handle with every customer's orders.
• JJ

  Jim Jones

  Sep 9, 2025
  5.0
  We’ve been Kroger pharmacy customers for just about 7 years. When my sons waiver services were suddenly stopped due to a clerical error (Medicaid changed some things and didn’t notify us of the additional information fo required to keep his waiver), they really showed us how much they value their customers. They made sure we were still able to get his medications at a more than affordable cost so that there wasn’t an interruption on that front. Medications that help him be able to sleep and function without behaviors taking over. We’re so grateful to the staff at Kroger Ft. Mitchell Pharmacy. Thank You!
• BB

  Brenda

  Aug 3, 2025
  5.0
  I love there pharmacy. Everyone there is so helpful..
• KP

  Katie Paytes

  Jul 31, 2025
  1.0
  I called this pharmacy because my mother gets her prescriptions here and my mother was in the hospital and we needed confirmation of medications. I spoke to a lead technician, Jessica. Jessica was rude and inconsiderate during a time when we needed help and understanding. I thought Kroger was “for everyone” but apparently not if you’re in need of help.

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