Pearle Vision

Reviews

• DS

  Dyan Stokes

  Mar 31, 2026
  1.0
  I purchased a pair of glasses and designer sunglasses from here after an eye exam. I’ve literally been in and out of the hospital for 3 years and have only been able to wear my sunglasses a handful of times. The lens keeps popping out. The gal said, it was probably improperly made by the manufacturer. She reset it. Not a day later it pops out again. So they have the manager call me to tell me that there was nothing they could do to help me further because it had been 3 years and their time frame is 3 months! 3 months is your guarantee? Diabolical! The manager that called was very condescending, rude and talked so fast to get her point across first. Mind you I was kind, tried to explain what has happened, she didn’t care! There was simply 0 customer service! I keep my glasses in their special case and take very good care of them! Oh and get this, when I ordered these designer sunglasses, it took them forever to get them in because the gal didn’t know how to use my insurance and had to call other stores. Just makes me upset. A simple solution could have saved you 4 customers! We will be taking our services and money where we are treated with respect and kindness.
• AG

  Annette Gibson

  Mar 19, 2026
  5.0
  Dr Tabeling is very thorough and explains everything he is doing and why. He then goes over all the results with you. The ladies in reception are very nice and helpful. Great place for eye exams and eyewear!!
• AS

  Anthony Schweri

  Mar 19, 2026
  5.0
  Everything about my experience was wonderful! Appointment availability, almost zero wait time, courteous employees, in depth explanations by the doctor and he listened to me, everything was clean, available options clear and contacts received within 4 days. 11 out of 10! Clear vision helps me to enjoy life including my outdoor adventures 😊
• KK

  Ken

  Mar 10, 2026
  1.0
  Ordered contacts in store after they “price matched” it against online sellers. Got home and immediately saw that I had ended up paying almost double what they cost online, out the door, including processing fees. They refuse to allow you to cancel or return the order under any circumstance, even tho it hasn’t even shipped. It’s a gross business practice, Pearl Vision corporate should keep better tabs on the way their franchises are operating. As someone who went there every year, I will not be returning.
• DS

  Doug Simpson

  Mar 7, 2026
  1.0
  Do not use this company. They over charge and take advantage of customers. They charged my wife over $1,000 for glasses. 10 minutes later we requested a cancellation and they refused. We have disputed charges with our bank and will not be paying for overpriced products.