Planet Fitness

Reviews

• EM

  ethan miller

  Oct 28, 2025
  2.0
  Had started coming to Florence after the remodel but recently have noticed just too many flaws in this. The bathrooms for one ALWAYS stink, there’s never been a time me or my wife was around the locker rooms and it didn’t stink like high heaven. I will say that they are usually pretty clean but the sewage smell is hard to get past. The new Vicki machines 9 times out of 10 charges people for more than what they actually got so then you have to stand there while the managers issue you a refund almost every single time. Anytime I’ve ever had to change something about my membership there’s a new person at the desk training that has no idea what is going on. Their turnover rate with employees compared to FT Wrights location seems a little odd? They’ve also always had an amazingly friendly staff that i’ve seen help so many customers but again with this turnover the new staff is EXTREMELY rude and passive aggressive. There isn’t hospitality at Florence the way their used to be and matter of fact the “boss man”, maybe a little over a month ago, this company had him standing there all day injured in an arm sling, I watched his employees help him take off a pen cap. Myself as well as a lot of other members were also given the luxury of free training classes with our membership, really big but very nice young man named Nick directed the classes and now suddenly we don’t have access to them we have to go to another location. Through the grape vine it’s being said that he was removed from Florence for a policy violation. It’s a violation of my policy to not have a trainer available at this gym now. Machines are almost always dirty as well, dust, hair, lint, I mean this place used to be so clean! It’s disappointing as a customer who has spent about a decade coming to planet fitness to see such a good and strong gym not be that way anymore.
• NS

  Nemo Solis

  Oct 16, 2025
  3.0
  Not a horrible gym, but not a great one. They've recently remodeled and added more free weight options. They've added power/squat racks with deadlift platforms so you can bench, squat and deadlift. They've also added lots of new machines such as chest press, hack squat and chest supported row. However, it doesn't seem to matter whether I go at 5 pm or 9 pm the gym is always full.
• JA

  Jorge Aguilera

  Oct 11, 2025
  3.0
  Nice looking gym with friendly staff… but truckers beware this planet fitness cannot accommodate trucks in their parking lot (is not big enough)… you’ll have to ask permission across the street and across the street they’ll let you park for up to 1 hour only.
• BR

  Barbara “Barbie” Raines

  Oct 9, 2025
  5.0
  Very helpful, courteous, and friendly staff! This location is by far is the best one I've been to. They have offer personal training, has multiple equipments and machines to adhere to your physical needs, they offer tanning total body enhancement and massage chairs and beds, and also have amenities available for your hydration and tanning needs.
• DI

  Don Irwin

  Oct 9, 2025
  4.0
  I recently started going to planet Fitness about a month ago. I have been very satisfied, and have found it easy to get my work out in. Very friendly staff and helpful.

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