Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
220 reviews
5 stars
205
4 stars
4
3 stars2
2 stars3
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received high praise for their friendly, helpful, and knowledgeable service, with many customers highlighting individual employees who went above and beyond.
Product Quality
Customers expressed satisfaction with the quality of glasses and lenses, noting significant improvements in their vision after purchasing from this location.
Store Environment
The store was frequently described as clean, well-organized, and welcoming, contributing to a positive shopping experience.
Pricing Concerns
Some customers felt that prices were high, particularly regarding insurance recommendations, which led to mixed feelings about affordability.
Mixed Experiences
While many reviews were positive, a few customers reported negative experiences related to service, particularly when using vouchers or dealing with specific staff.
- MPMary PenaNov 12, 20255.0Adam at the crestview store helped me, he was amazing. He was very helpful in choosing which lenses I should get and helping me pick option that worked with my insurance and budget. I will definitely be back to see him. Highly recommend!
- MPMatthew PenaNov 12, 20255.0Adam was amazing!! Very helpful with picking frames, gave us great info and helped us stay in price range! Will be back :)
- KWKaren WeberNov 4, 20255.0Leslie at the Crestview location is so very helpful!!!
- TBTom BryanOct 21, 20255.0Great service — above and beyond! I brought an old broken pair of Serengeti sunglasses I bought at Costco to LensCrafters at Crestview Hills Towne Centre, and Adam fixed them right up and cleaned them like new. When I asked for the bill, he just smiled and said there’s no charge! Outstanding customer service still exists — I highly recommend Adam and LensCrafters to my friends.
- TSTonya SandlinSep 20, 20255.0Always gotten the best glasses, contacts , and treatment here
Frequently Asked Questions About LensCrafters Optique
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters Optique provide?
LensCrafters Optique offers comprehensive eye exams, premium lens solutions, prescription wearable technology, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters Optique?
The store carries brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ralph Lauren, and more.
Does LensCrafters Optique accept vision insurance plans?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What are the operating hours of LensCrafters Optique?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 4:00 PM.
Can I schedule an eye exam appointment online for LensCrafters Optique?
Yes, you can schedule your eye exam online through their scheduling link provided on their website.
What payment options are accepted at LensCrafters Optique?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does LensCrafters Optique offer in-store pickup for eyewear?
Yes, in-store pickup is available for their products.
How can I find LensCrafters Optique within Crestview Hills Town Center?
LensCrafters Optique is located at 2819 Dixie Hwy in Crestview Hills Town Center, Kentucky 41017-2401.
What nearby stores and eateries can I visit while at LensCrafters Optique?
Nearby you can visit Verizon for mobile services, Cold Stone Creamery for desserts, The Children's Place for clothing, Wings and Rings for American food, and Abuelo's Mexican Restaurant for dining.
Are there other optometry or eyewear providers near LensCrafters Optique?
Yes, nearby eye care providers include Saini Eye Care and another LensCrafters location.