LensCrafters Optique

4.8
224 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters Optique
2819 Dixie Hwy, Crestview Hills, KY
41017-2401, United States

Hours

Reviews

4.8
224 reviews
5 stars
209
4 stars
4
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2
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1 star
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What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and attentive, with many customers highlighting specific employees like Adam, Leslie, and Lorie for their exceptional service.

Product Knowledge

Customers appreciated the staff's expertise in helping them choose the right frames and lenses, often noting that employees took the time to explain options and fit.

Positive Experiences

Many reviews reflected a joyful and pleasant shopping experience, with customers expressing satisfaction and a willingness to return.

Pricing Concerns

Some customers felt that the prices were high, particularly regarding insurance recommendations, which led to mixed feelings about affordability.

Repair Services

The store received positive feedback for their willingness to repair glasses at no charge, showcasing a commitment to customer satisfaction.
  • EF
    Evan Frazier
    Dec 23, 2025
    5.0
    My experience at LensCrafters in Crestview hills, Kentucky was phenomenal. Adam was professional, informative and helpful. I would recommend LensCrafters to anyone.
  • JJ
    Jay
    Dec 22, 2025
    5.0
    Adam was amazing to work with I really appreciate his great service and tentativeness even though they were super busy. 😎
  • DG
    Daissy Garza
    Dec 14, 2025
    5.0
    Great experience on my visit. The staff was great and I was able to get help and honest feedback while selecting my frames. This will definitely be my new home for glasses.
  • SS
    Sandy
    Dec 8, 2025
    5.0
    Lorie is awesome!!
  • MP
    Mary Pena
    Nov 12, 2025
    5.0
    Adam at the crestview store helped me, he was amazing. He was very helpful in choosing which lenses I should get and helping me pick option that worked with my insurance and budget. I will definitely be back to see him. Highly recommend!

Frequently Asked Questions About LensCrafters Optique

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.