R.C. Durr YMCA

4.7
491 reviews

About

Gym
The R.C. Durr YMCA in Burlington, Kentucky offers a variety of programs and amenities for members. Programs include youth sports leagues, swim lessons, competitive swimming, gymnastics and ninja classes, after school care, preschool, and personal training. Members enjoy indoor and outdoor swimming, basketball, strength and cardio lines, free weights, fitness classes, child watch while they work out and more. Burlington YMCA.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

R.C. Durr YMCA
5874 Veterans Way, Burlington, KY
41005, United States

Hours

Reviews

4.7
383 reviews
5 stars
334
4 stars
19
3 stars
4
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

While many customers praised the staff for being friendly and helpful, there were several complaints about rudeness and unprofessional behavior from certain employees.

Facility Cleanliness

The cleanliness of the facilities received mixed reviews, with some praising the overall cleanliness while others pointed out issues in locker rooms and pool areas.

Class Quality

Feedback on classes was generally positive, with many customers appreciating the knowledgeable and encouraging instructors, although there were complaints about inconsistent teaching quality.

Customer Service

Numerous reviews highlighted poor customer service experiences, particularly regarding membership cancellations and billing issues.

Childcare and Programs

The childcare services and programs for children were well-received, with many parents expressing satisfaction with the activities and staff.
  • ML
    Mitch Lanning
    6 days ago
    5.0
    Wonderful!
  • AF
    alex farley
    Nov 15, 2025
    5.0
    Our swim teacher, Miss Deb, is the Highlight for this Y location. She does the job amazingly and for all the best reasons.
  • AB
    April Birkley
    Nov 7, 2025
    5.0
    "Women with Weights" class is EXCELLENT! Facility is very clean inside and out! It's a great place to make new friends and improve your health!
  • NF
    Nick Fellows
    Sep 16, 2025
    3.0
    My only problem is the inside pool and swim lessons. Classes always canceled . Paint in the pool and in my kids hair twice. And the teachers 9 times out of ten dont tech the kids anything 650$ and phase 1 and 2 and my kids havnt learned a thing. The kids teaching the lessons are like 12 themselves. There was 1 guy who actually did a great job but never saw him again. If your just having random kids cycle threw the lessons they shouldn't be over 300$ a phase. We've done alot of extra classes, my son loved the ninja tumbling classes. But same problem you either get a great teacher or a kid who looking at there phone the whole time. Other than that I like everything else.
  • KH
    Kyra Hughes
    Aug 31, 2025
    1.0
    I believe they are good people in there but I had horrible experience with this lady and yes I have an HR degree bachelors. I did not get her name but I will. I will be talking to your boss. She has been rude to me several times. It’s 11:21 am and it’s is 8/31/25. She wouldn’t provide me with my own information and I believe she is homophobic. I don’t know but I didn’t like it.

Frequently Asked Questions About R.C. Durr YMCA

What types of programs does the R.C. Durr YMCA offer for youth?

They offer youth sports leagues, swim lessons, competitive swimming, gymnastics, ninja classes, after school care, and preschool programs.

What are the R.C. Durr YMCA's operating hours?

The YMCA is open Monday through Friday from 5:00 AM to 9:00 PM, Saturday from 7:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.