Kroger Pharmacy

Reviews

• KU

  Karen Upchurch

  Feb 5, 2024
  5.0
  The nicest pharmacy I have been to in Bowling Green. They keep me updated on prior authorizations and genuinely care about their customers. 10/10
• SB

  Shelley Buhrmester

  Apr 20, 2021
  4.0
  I have used this pharmacy for almost 3 years and have found them very informative and helpful, more than others that run in circles. When ever I have called in a refill they give me a time line and always go by it. I would recommend this pharmacy to everyone.
• FC

  Farrell Costello

  Dec 15, 2020
  4.0
  Does good.
• JH

  Joeleen Hubbard

  Oct 27, 2019
  1.0
  I’ve been going to this pharmacy for over two years and it’s had its ups and downs but today was the last straw. I’m a student at WKU and a Tennessee resident that’s been able to fill prescriptions throughout BG with my TN insurance. I call this morning and it was the normal process. The guy tells me the prescription will be ready in an hour. I finally go to pick it up and suddenly the guy is telling me they no longer take my insurance from Tennessee AFTER I drove all the way there. There was no call, no text, nothing. When I asked for a little more information to see who I needed to contact, the guy was extremely rude and gave no information. When I asked if my insurance was no longer accepted he replied with “I guess.” When I finally go inside to speak with another pharmacist, I ask the same guy politely if I can get a little more information on the issue and he says “She’s just going to tell you what I already did.” Wow, thank you how helpful. When the pharmacist finally comes up to speak with me she provided NO information whatsoever and just simply printed out my rejection sheet as if I know what all of that means. After today’s terrible experience with dealing with SUCH rude and unhelpful pharmacists I will not be returning or recommending this pharmacy.

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