The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.
The website was easy to schedule an appointment. The woman who took my blood was pleasant and efficient.
CR
Carole Robarchek
Apr 18, 2026
5.0
My phlebotomist was highly professional and personable. I would give her a raise.
DW
Derek Walden
Apr 3, 2026
5.0
I get the feeling that this place goes through dozens if not hundreds of appointments per day. My experience was positive and professional. My recommendation is to go in with a cheerful attitude, with thankfulness and a smile. You will likely receive what you give to others. If not, just be thankful you’re alive.
CT
Crista Taylor
Feb 20, 2026
5.0
I had a blood draw at Quest Labs the other day, and I’m honestly confused why this place doesn’t have exceptional ratings. I scheduled an appointment in advance and checked in at the kiosk, and everything from there was seamless.
The phlebotomist who helped me was wonderful, friendly, gentle, and very professional. The blood draw itself was quick and almost painless, done in under a minute.
The lab was easy to find and there was plenty of convenient parking. I have now been to both Quest locations in Wichita, and both visits were excellent. Everything ran smoothly at each site. Based on my experience, I suspect some negative reviews may come from people who did not follow the process or skipped making an appointment.
As someone who tried both locations and followed the check in steps, I can say I have had nothing but great experiences and will definitely be returning!
PB
Peggy Brown
Jan 25, 2026
4.0
Process was great but phlebotomists attitude could have been a lot better.
Frequently Asked Questions About Quest Diagnostics
What do I need to know before I arrive at a Quest Patient Service Center?
Please be aware that when you visit a Quest Patient Service Center:
• Scheduled appointments are strongly encouraged and will receive priority. Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
• If you walk in, you will have to wait for the next available opening.
Do you accept walk-ins?
Scheduled appointments are strongly encouraged and will receive priority. If you walk in, you will have to wait for the next available opening.
Should I be fasting?
Fasting before a blood draw means you don’t eat or drink anything except water. If your test requires it, don't forget to fast for 8-12 hours before your appointment. If you’re not sure, contact your doctor's office. To learn more about how to prepare for your test, visit QuestDiagnostics.com/patients/get-tested/prepare/fasting for additional fasting information.
What should I bring to my appointment?
Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
You should bring the following to your appointment:
•A lab order from your doctor. If your doctor did not give you a paper order, check with them to see if they sent it electronically.
•Photo identification listing your first name, last name, and date of birth (for example, a driver's license, government issued photo ID, Passport, or Green Card).
•Current health insurance information.
•Credit, debit, or health savings card. You will be asked to preauthorize payment for any balance due after your insurance is billed.
It’s important to also know if your test requires fasting the day before and/or morning of your appointment. Your healthcare provider should have indicated this on your lab order or during your visit. Learn more about fasting before a lab test.
Note: Childcare is not available and the waiting area is not attended. Some testing protocols, such as drug screenings or pre-employment screenings, have strict rules which do not allow children to accompany the patient during sample collection. If you have questions about your testing protocols, please contact your healthcare professional or employer for additional information.
How do I check in when I arrive?
Sign in using the Check-in kiosk, or if not available, sign the clipboard at the front desk. Please be prepared to present a valid photo ID and insurance information. Be sure to mark the reason for your visit when signing in.
If you were unable to preregister ahead of time, and would like to do so, you may be able to complete the registration process if you arrive a few minutes early at a Quest Patient Service Center that has a Check-in kiosk. When you check in with your mobile number, you may be asked if you want to complete the registration process on your smartphone while you wait.
My doctor told me they would send over an order. Do you have it?
If your doctor said they would send us the order electronically or via fax, there is no need to confirm that we have the order. If we do not have the order, we will call the doctor to obtain it when you arrive at our Quest Patient Service Center. To prevent delays, be sure to visit our location during your doctor’s office hours or obtain a copy of your order from your doctor.
How soon after my visit will my doctor receive my lab test results?
Turnaround times for test results can vary. If you have a MyQuest account, your test results will be delivered to your account as soon as they are available. This can take 2-5 business days from the time the sample is received, depending on your test.
You should always follow up with your doctor to discuss your results.
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