Certified by The Dermatology Clinic PA • Mar 01, 2026
DermatologyCosmetic Dermatology
The Dermatology Clinic, P.A. provides medical, surgical, and cosmetic dermatology, photo and photodynamic therapy, x-ray therapy, clinic and pathology laboratory testing services to Wichita, KS and surrounding areas.
Details
RestroomAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Location
Certified by The Dermatology Clinic PA • Mar 01, 2026
Certified by The Dermatology Clinic PA • Mar 01, 2026
Reviews
3.1
142 reviews
5 stars
66
4 stars
6
3 stars
5
2 stars
6
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with customer service, citing long hold times, difficulty reaching staff, and rude interactions.
Staff Competence
While some staff members, particularly certain doctors and PAs, received praise for their knowledge and care, others were criticized for being dismissive and unprofessional.
Billing Issues
Numerous reviews highlighted problems with billing practices, including unexpected charges, lack of communication regarding insurance, and difficulties in resolving payment disputes.
Appointment Scheduling
Customers expressed frustration with appointment scheduling, including frequent cancellations, long wait times for new appointments, and issues with the clinic's policies.
Mixed Experiences
Overall, experiences varied widely; some patients praised specific providers while others reported feeling rushed and uncared for during their visits.
KK
Kat
Feb 4, 2026
5.0
I see Faith Vautravers currently. She, her nurses, and the whole office and team, from receptionists to billing staff are wonderful 😊
JB
Jeremy Bell
Feb 3, 2026
1.0
Update: 2/17/2026 They called again today and I missed the call. I tried to return it and waited on hold for 20 minutes before finally hanging up. I have been making payments on the account even though I had insurance, and they refused to bill the insurance company or properly figure out the billing.
Be careful when using this company. They will not handle your care with priority or proper billing, and they will send robo-calls to harass you about payments you are having to make because they can’t bill correctly. Again, please be careful with this company.
********
I am extremely disappointed with this company’s customer service. I have called five times today and have still not been able to speak with a real person — only automated systems. Every attempt to get help has resulted in long hold times, transfers, or being sent in circles with no resolution.
As a customer simply trying to handle a basic issue, this level of inaccessibility is unacceptable. Communication should not be this difficult. When a company makes it nearly impossible to reach a human being, it shows a serious lack of respect for the people they serve.
I would strongly caution others before doing business here. Reliable customer support matters, and my experience has been frustrating, time-consuming, and unresolved.
BG
Brad G
Jan 5, 2026
5.0
Bre is extremely detailed oriented and had made certain that everything was taken care of with both the insurance and lab work. She's really on top of things!
CH
Cindy Howey
Dec 26, 2025
3.0
The doctors and PA’s are fine. The problem is trying to reach someone. Their phone service is awful. Waiting for over an hour to return a call from them.
RJ
Rod Jones
Dec 20, 2025
5.0
Amazing staff, they were very friendly. Dr. Shackelford is a rock star!
Frequently Asked Questions About The Dermatology Clinic PA
What services does The Dermatology Clinic PA offer?
The Dermatology Clinic PA offers medical, surgical, and cosmetic dermatology, phototherapy, photodynamic therapy, x-ray therapy, and clinical and pathology laboratory testing services.
Where is The Dermatology Clinic PA located?
It is located at 835 N Hillside St, Wichita, KS 67214-4913, USA.
What are the operating hours of The Dermatology Clinic PA?
The clinic is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What payment options are accepted at The Dermatology Clinic PA?
The clinic accepts American Express, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Which brands are available at The Dermatology Clinic PA?
They offer products from SkinCeuticals, Botox, ultaMD, and Lastisse.
How can I contact The Dermatology Clinic PA?
You can reach them via their main phone number at +1 316-247-6451 or email cmartinez@dermclin.com.
Is The Dermatology Clinic PA accessible for people with disabilities?
Yes, the clinic has wheelchair accessible entrances and restrooms including unisex and wheelchair accessible restrooms.
Which nearby medical professionals can I visit in the same area as The Dermatology Clinic PA?
Nearby medical professionals include Dr. Thomas Frimpong (neuropathologist and pharmacy), Mary Boyce, MD (obstetrician and gynecologist), and several other doctors offering various health services.
Are there any nearby medical centers or surgical centers close to The Dermatology Clinic PA?
Yes, nearby places include the Midwest Surgery Center L.C. and Hillside Medical Office, which provide surgical and family practice services respectively.
What attractions or points of interest are near The Dermatology Clinic PA that I can visit before or after my appointment?
While primarily surrounded by medical facilities like SpineMed Specialists and Octapharma Plasma, you may explore local healthcare-related locations but for leisure attractions, you may want to explore nearby Wichita city amenities beyond this cluster.
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Certified March 01, 2026Yext Knowledge Graph
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