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The Dermatology Clinic PA

3.1
(142 reviews)

Business Details

835 N Hillside St, Wichita, KS
67214-4913, United States
(316) 247-6451
https://www.dermclin.com/

About

DermatologyCosmetic Dermatology
The Dermatology Clinic, P.A. provides medical, surgical, and cosmetic dermatology, photo and photodynamic therapy, x-ray therapy, clinic and pathology laboratory testing services to Wichita, KS and surrounding areas.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

The Dermatology Clinic PA
835 N Hillside St, Wichita, KS
67214-4913, United States

Hours

Reviews

3.1
142 reviews
5 stars
66
4 stars
6
3 stars
5
2 stars
6
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with customer service, citing long hold times, difficulty reaching staff, and rude interactions.

Staff Competence

While some staff members, particularly certain doctors and PAs, received praise for their knowledge and care, others were criticized for being dismissive and unprofessional.

Billing Issues

Numerous reviews highlighted problems with billing practices, including unexpected charges, lack of communication regarding insurance, and difficulties in resolving payment disputes.

Appointment Scheduling

Customers expressed frustration with appointment scheduling, including frequent cancellations, long wait times for new appointments, and issues with the clinic's policies.

Mixed Experiences

Overall, experiences varied widely; some patients praised specific providers while others reported feeling rushed and uncared for during their visits.
  • KK
    Kat
    Feb 4, 2026
    5.0
    I see Faith Vautravers currently. She, her nurses, and the whole office and team, from receptionists to billing staff are wonderful 😊
  • JB
    Jeremy Bell
    Feb 3, 2026
    1.0
    Update: 2/17/2026 They called again today and I missed the call. I tried to return it and waited on hold for 20 minutes before finally hanging up. I have been making payments on the account even though I had insurance, and they refused to bill the insurance company or properly figure out the billing. Be careful when using this company. They will not handle your care with priority or proper billing, and they will send robo-calls to harass you about payments you are having to make because they can’t bill correctly. Again, please be careful with this company. ******** I am extremely disappointed with this company’s customer service. I have called five times today and have still not been able to speak with a real person — only automated systems. Every attempt to get help has resulted in long hold times, transfers, or being sent in circles with no resolution. As a customer simply trying to handle a basic issue, this level of inaccessibility is unacceptable. Communication should not be this difficult. When a company makes it nearly impossible to reach a human being, it shows a serious lack of respect for the people they serve. I would strongly caution others before doing business here. Reliable customer support matters, and my experience has been frustrating, time-consuming, and unresolved.
  • BG
    Brad G
    Jan 5, 2026
    5.0
    Bre is extremely detailed oriented and had made certain that everything was taken care of with both the insurance and lab work. She's really on top of things!
  • CH
    Cindy Howey
    Dec 26, 2025
    3.0
    The doctors and PA’s are fine. The problem is trying to reach someone. Their phone service is awful. Waiting for over an hour to return a call from them.
  • RJ
    Rod Jones
    Dec 20, 2025
    5.0
    Amazing staff, they were very friendly. Dr. Shackelford is a rock star!

Frequently Asked Questions About The Dermatology Clinic PA

What services does The Dermatology Clinic PA offer?

The Dermatology Clinic PA offers medical, surgical, and cosmetic dermatology, phototherapy, photodynamic therapy, x-ray therapy, and clinical and pathology laboratory testing services.

Where is The Dermatology Clinic PA located?

It is located at 835 N Hillside St, Wichita, KS 67214-4913, USA.

Brand Certified Facts from The Dermatology Clinic PA

The Dermatology Clinic PA partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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