Planet Fitness

4.2
572 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
3113 S Seneca St, Wichita, KS
67217, United States

Hours

Reviews

4.2
572 reviews
5 stars
385
4 stars
69
3 stars
34
2 stars
17
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous complaints about unhelpful and rude staff, particularly regarding membership cancellations and billing issues.

Cleanliness

Mixed reviews on cleanliness; some customers praised the cleanliness while others reported dirty showers and facilities.

Equipment Maintenance

Several reviews highlighted broken machines and equipment that needed repair, affecting the overall gym experience.

Atmosphere

Many customers enjoyed the friendly and welcoming atmosphere, feeling comfortable while working out.

Billing Issues

Frequent complaints about billing practices, including unauthorized charges and difficulties in canceling memberships.
  • IW
    IT'S REES’E WORLD
    2 days ago
    5.0
    My favorite place 💪🏽💪🏽💪🏽💪🏽
  • NM
    Nay Mulaudzi
    3 days ago
    1.0
    My husband joined 5 years ago unfortunately got disabled and tried to cancel in which case they got very unprofessional telling him his aggressive all because he wanted answers, just to find out they have been stealing from his account until today. How can you do that to a senior citizen with disability, the front desk guy is very rude treated him like nothing. I would be very careful when joining with this branch. 5 years stealing from someone without that old who doesn’t work and needs that money to survive and you tell me yes we never closed the account because I personally wrote on his account that he raised his voice, why wouldn’t he if you are stealing from him.
  • HH
    Halotic
    Oct 25, 2025
    1.0
    If you can find another gym do it. Planet fitness has taken close to $200 of my money for going maybe 3-5 times. They keep saying they will pause or close the account and charging me some type of yearly fee even after the account was frozen for 2 months then I was told closed after I called the next time. Then they didnt want to refund any of it not even the last month i was charged just a few days ago. So i leave thinking i lost all that but ill get the last month for free on the east coast since i had to move. From there I find out its not closed cause I get charged 3 months later and have to do this whole thing again. They barely answer the phone and there is no customer service or customer number that will help.
  • CS
    Collier Sanders
    Oct 25, 2025
    1.0
    Sitting here at 7:30 am, doors locked, no note on door
  • OA
    One direction ASMR
    Sep 22, 2025
    1.0
    It was my first time at a planet fitness location and I didn't know my way around the locker room and ended up opening a closet room and employee was in and she was extremely rude about it. She basically scolded me even after I apologized and explained it was an accident and was new. Very disappointed and not coming back to this location

Frequently Asked Questions About Planet Fitness

What are the operating hours for Planet Fitness at Wichita (S Seneca), KS?

Planet Fitness is open 24 hours a day, 7 days a week at its Wichita (S Seneca) location.

Where is Planet Fitness located in Wichita?

Planet Fitness is located at 3113 S Seneca St, Wichita, KS 67217.