Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
132 reviews
5 stars
99
4 stars
5
3 stars1
2 stars
4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Lacey, Tristan, and Alexey.
Product Quality
While some customers were satisfied with their glasses, others reported issues with incorrect prescriptions and lens curvature, leading to frustration.
Efficiency
Several reviews highlighted quick service and efficient processes, although some customers experienced delays and poor communication regarding their orders.
Pricing Transparency
Multiple customers expressed dissatisfaction with pricing practices, feeling misled about costs and insurance coverage, leading to perceptions of being upsold.
Staff Attitude
There were mixed reviews about staff attitudes, with some customers reporting excellent service while others encountered rude or dismissive behavior from certain employees.
- CCChrisNov 13, 20252.0They don't "fix glasses anymore......After buying THREE PAIRS of Armani glasses, this was the LAME EXCUSE why they would NOT tighten a teensy screw on my pricy glasses, one pair, and the guy didn't know anywhere to GET THEM FIXED? I will knock my lights out to come when Ashley is present, she sounds FANTASTIC to me
- AKA KOct 2, 20255.0The service is great! Lacey and Tristan were wonderful as were the other associates there. I was in and out and had all my needs met in a timely manner. They definitely went above and beyond. 10/10 highly recommend LensCrafters for your eyeglass needs!
- MBmarcena bolesSep 27, 20255.0Everyone was knowledgeable and helpful. Most importantly my glasses where great.
- TJTroy JordanSep 19, 20251.0Buyers beware. Original transaction went good. Guy was friendly and helpful. Since then it’s been a battle to get things correct. The first time they had the curve wrong in the lens. Had to get that fixed. Now when we go back to get a better prescription in her lens “it’s too late”. If they hadn’t messed up the lens the first time it wouldn’t have been. Id say spend the extra money and go to a legit place. We won’t even spend another penny with this company.
- BHBrooke HarrisSep 19, 20251.0Went in store and bought new frames and gave them my prescription. Got the glasses and had to make an eye appointment because I thought the prescription was wrong. It turns out lens crafters messed up the curvature. They had it at 1.2 and it was supposed to be 3.5. I couldn’t even wear them because it messed up my eyes so bad. I took them back and had them remade with a new prescription and they still weren’t right. The girl working said I had an additional 30 days from when I picked up the glasses to modify if needed if they weren’t right. Went to the mall and was told it was too late to edit the prescription when I was told by the girl there that I had plenty of time. She said 30 days from when I picked up the glasses again. I’m so frustrated and now I wasted $100 on glasses I can’t even wear because lens crafters messed it up. I was offered half off new lenses and was told he shouldn’t even be offering me the offer when lens crafters messed it up in the first place. It took forever to get the new lens in, then I had to schedule time to see a doctor in between my busy work days for them to tell me I need to pay $200 to get my prescription adjusted. That’s so messed up.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Wichita offer?
LensCrafters in Wichita offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide selection of designer eyewear brands.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours for LensCrafters at Towne East Square?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Where is LensCrafters located in Wichita?
LensCrafters is located at 7700 E Kellogg Dr, Ste 1470, within Towne East Square in Wichita, KS 67207-1714.
What brands of eyewear are available at LensCrafters Wichita?
LensCrafters carries brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Tory Burch, and many more.
Can I schedule an eye exam appointment online for this LensCrafters location?
Yes, you can schedule an eye exam online through their appointment website.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters provides in-store pickup services for eyewear purchases.
What nearby stores and services can I visit before or after shopping at LensCrafters in Towne East Square?
Nearby you can visit GNC for vitamins and supplements, Motherhood Maternity for clothing, Royal Spa for beauty treatments, and Build-A-Bear Workshop for toys and gifts, among others.
Are there places near LensCrafters where I can shop for clothing and fashion accessories?
Yes, nearby clothing and fashion retailers include H&M, Charlotte Russe, Forever 21, Lane Bryant, and PacSun.
Is there a place near LensCrafters where I can get mobile phone services or accessories?
Yes, the Cellular Center, a mobile phone store and telecommunications company, is located near LensCrafters in Towne East Square.