Question 1

How Much Does an Eye Exam at The EyeDoctors Optometrists Cost?

Accepted Answer

The cost of an eye exam depends on many factors. For example, choosing whether to get glasses or contacts can add additional costs to your visit. Similarly, certain eye conditions requiring more specialized treatment can increase costs. What you pay is really based on the type of care you need. Please call your preferred The EyeDoctors Optometrists office to discuss your specific needs.

Question 2

Which Insurances Does The EyeDoctors Optometrists Accept?

Accepted Answer

In general, most of our The EyeDoctors Optometrists offices accept United Healthcare, Blue Cross Blue Shield, VSP and Eyemed. However, not all locations or all doctors accept the same insurances. If you have a specific question about which insurance your doctor accepts or you don’t see your insurance on the list, please call your The EyeDoctors Optometrists office for more information.

Question 3

How Do I Schedule an Appointment at The EyeDoctors Optometrists?

Accepted Answer

We make it easy to schedule online using our secure scheduling portal. You can also call your local office.

Question 4

I Need to Reschedule My The EyeDoctors Optometrists Appointment. Can I Do That?

Accepted Answer

Yes! We understand things come up from time to time. If you know you will be unable to make your scheduled appointment, we ask that you notify us within 24 hours of your appointment time. If a same-day reschedule is required, we will work with you to find the next available appointment to fit your schedule. Please call your preferred The EyeDoctors Optometrists office to do so.

Question 5

What is The EyeDoctors Optometrists’s Late Policy?

Accepted Answer

If a patient is more than 15 minutes late for their scheduled appointment, they may be asked to reschedule. As a general rule, we ask that all new patients arrive 15 minutes prior to their scheduled appointment, and all returning patients arrive 10 minutes prior. This ensures each patient has enough time to complete paperwork and update insurance or payment information.

Question 6

Does The EyeDoctors Optometrists offer Walk-In Eye Exams?

Accepted Answer

The EyeDoctors Optometrists does offer walk-in appointments at select locations. We invite you to stop by our offices any time, and if we have availability, we’d be delighted to see you. To check availability prior to visiting our office, please call your location directly.

Question 7

What is The EyeDoctors Optometrist’s Eyeglass Frame Return Policy?

Accepted Answer

The EyeDoctors Optometrists is dedicated to helping you find the right pair of glasses that fits your lifestyle perfectly. Each of our locations has a state-of-the-art optical lab to ensure you always get lenses that best meet your needs. That being said, we know things don’t always work out according to plan. If you aren’t happy with your eyeglasses, please come back into the office. Our dedicated staff will get you refitted into frames that are more your style and feel.

Question 8

Does The EyeDoctors Optometrists Offer Same-Day Eyeglasses?

Accepted Answer

The EyeDoctors Optometrists does not offer same day eyeglasses. All of our locations make use of a state-of-the-art optical lab to ensure each lens is crafted specifically to best meet your vision correction needs. While this produces better results, it takes more time to make. Depending on the strength of your prescription and any selected optical add-ons (anti-glare, transition lenses, etc.), your glasses can take up to 10 business days to craft. For better vision, it’s more than worth the wait!

Question 9

Can I bring outside prescriptions for glasses and contacts?

Accepted Answer

Absolutely! Our expert opticians can take outside prescriptions and fit you for glasses and contacts.

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