The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.
I don't remember the ladies name but she was very nice! It was a very smooth process from beginning to end.
TM
Tony Miller
Dec 26, 2025
5.0
Very easy sign in progress, very friendly welcoming staff,
FV
Fran Varella
Dec 16, 2025
5.0
I was surprised when my NP ordered labs and noting they needed to be drawn immediately. I got to Quest Diagnostics just minutes from closing time and they were busy. I checked in as a walk-in and within a few minutes, Erika came out and got me, introducing herself. Erika helped relax me, (I have deep, lovely veins that are ‘rollers’ ),and tend to worry about achieving a good draw. She not only got my blood quickly, very painlessly, but kept me laughing and chatting the whole time! I am extremely- EXTREMELY pleased at her professionalism, her excellent people skills and she made a stressful situation much nicer! Thank you for being smart enough to have her as a Quest Diagnostics representative! Bless you 🩷🙏
CM
Charlie Miglionico
Sep 19, 2018
1.0
I only use them because I have to for insurance. If I didn't have to I wouldn't. EVERY time I get labs drawn I have to call them 3 times for the doctor to get the results and have had to get labs drawn multiple times because "they never took my labs" or "cant find records" of my labs. I'm sorry, but I (the customer) should not have to tell you (the diagnostic and lab center) to do your job! If you can't do your job and be organized enough to get your results to the right place, why do you call yourself a diagnostic company? You could seriously screw up someone's healthcare and have a lawsuit on your hands! You have brains, now use them!
The only reason I would even give the a one star rating is because the ladies (I've never had a male) are ALWAYS very kind and get blood on the first try. This doesn't always happen for me. I don't think I'm terrible to get blood from, but don't have many choices and the best looking one no one can seem to actually draw from, but some people like to try anyways and these ladies have never done that! Other than that...customer service is terrible as well.
MN
Michael T. Neely
Apr 3, 2017
5.0
Everything works out well for me everytime I go there, and I go there often. Tess and Mel do the best they can. People who complain are to much in a hurry.
Frequently Asked Questions About Quest Diagnostics
What do I need to know before I arrive at a Quest Patient Service Center?
Please be aware that when you visit a Quest Patient Service Center:
• Scheduled appointments are strongly encouraged and will receive priority. Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
• If you walk in, you will have to wait for the next available opening.
Do you accept walk-ins?
Scheduled appointments are strongly encouraged and will receive priority. If you walk in, you will have to wait for the next available opening.
Should I be fasting?
Fasting before a blood draw means you don’t eat or drink anything except water. If your test requires it, don't forget to fast for 8-12 hours before your appointment. If you’re not sure, contact your doctor's office. To learn more about how to prepare for your test, visit QuestDiagnostics.com/patients/get-tested/prepare/fasting for additional fasting information.
What should I bring to my appointment?
Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
You should bring the following to your appointment:
•A lab order from your doctor. If your doctor did not give you a paper order, check with them to see if they sent it electronically.
•Photo identification listing your first name, last name, and date of birth (for example, a driver's license, government issued photo ID, Passport, or Green Card).
•Current health insurance information.
•Credit, debit, or health savings card. You will be asked to preauthorize payment for any balance due after your insurance is billed.
It’s important to also know if your test requires fasting the day before and/or morning of your appointment. Your healthcare provider should have indicated this on your lab order or during your visit. Learn more about fasting before a lab test.
Note: Childcare is not available and the waiting area is not attended. Some testing protocols, such as drug screenings or pre-employment screenings, have strict rules which do not allow children to accompany the patient during sample collection. If you have questions about your testing protocols, please contact your healthcare professional or employer for additional information.
How do I check in when I arrive?
Sign in using the Check-in kiosk, or if not available, sign the clipboard at the front desk. Please be prepared to present a valid photo ID and insurance information. Be sure to mark the reason for your visit when signing in.
If you were unable to preregister ahead of time, and would like to do so, you may be able to complete the registration process if you arrive a few minutes early at a Quest Patient Service Center that has a Check-in kiosk. When you check in with your mobile number, you may be asked if you want to complete the registration process on your smartphone while you wait.
My doctor told me they would send over an order. Do you have it?
If your doctor said they would send us the order electronically or via fax, there is no need to confirm that we have the order. If we do not have the order, we will call the doctor to obtain it when you arrive at our Quest Patient Service Center. To prevent delays, be sure to visit our location during your doctor’s office hours or obtain a copy of your order from your doctor.
How soon after my visit will my doctor receive my lab test results?
Turnaround times for test results can vary. If you have a MyQuest account, your test results will be delivered to your account as soon as they are available. This can take 2-5 business days from the time the sample is received, depending on your test.
You should always follow up with your doctor to discuss your results.
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