LensCrafters

4.8
251 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1801 SW Wanamaker Rd, Topeka, KS
66604-3817, United States

Hours

Reviews

4.8
251 reviews
5 stars
234
4 stars
9
3 stars
0
2 stars
0
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout the purchasing process.

Staff Expertise

Many reviews highlighted the staff's professionalism and expertise, particularly mentioning individuals like Misty and Raymond for their exceptional service.

Product Selection

The store is noted for having a great selection of stylish frames, catering to various preferences and budgets.

Quick Service

Customers appreciated the fast service, with many noting that they were able to get their glasses quickly, often within an hour.

Mixed Experiences

While most feedback was positive, there were a few reports of negative experiences, particularly regarding customer service from management during issue resolution.
  • JB
    j b
    Nov 25, 2025
    5.0
    I had an absolutely phenomenal experience at LensCrafters in Westridge Mall, all thanks to Raymond. This man is a hero in the world of eyewear. He turned what is usually a stressful, confusing process into something painless, easy, and honestly fantastic. His professionalism, patience, and knowledge made the entire purchase effortless. He helped me find the perfect pair of glasses without any pressure, confusion, or hassle. You can tell he genuinely cares about his customers and takes pride in making sure they walk out feeling confident. Raymond is officially my hero for the rest of the week — maybe longer. If you’re buying glasses, do yourself a favor and go see him. LensCrafters is lucky to have someone this good. Thanks Raymond.
  • DH
    Dan Heiman
    Nov 20, 2025
    5.0
    Misty was extremely knowledgeable and friendly.
  • KK
    Kelley Kuta
    Nov 13, 2025
    5.0
    Misty was very friendly and extremely helpful. Store had such a nice selection of frames. She helped me figure the best frames and gave me different choices in price ranges as well. Great experience all around. I’d definitely recommend the store and Misty as well!
  • MY
    Michael Yoho
    Nov 13, 2025
    5.0
    Misty at the Topeka mall Lenscrafters store was amazing.
  • ME
    Mary Evans
    Nov 12, 2025
    5.0
    LensCrafters has the best selection of stylish frames! And their staff are so knowledgeable and helpful! You can truly trust Misty to get you in the right frames for your face!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.