Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
562 reviews
5 stars
507
4 stars3
3 stars5
2 stars
11
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Leanne, Joe, and Tierra.
Product Quality
While many customers were satisfied with their glasses and repairs, there were complaints regarding the durability of safety glasses and issues with reimbursement.
Shopping Experience
Overall, customers reported enjoyable and efficient shopping experiences, with quick service and a wide selection of frames.
Staff Knowledge
Several reviews highlighted the staff's expertise in helping customers choose the right frames and lenses, contributing to a positive experience.
- SAScott AhausDec 31, 20255.0Joe was extremely helpful and knowledgable. Have been coming to this location for years. Very happy!! Thank you.
- TTTerribleivanzDec 30, 20255.0Leanne was an absolute delight. She helped me throughout the entire process.
- DRDave ReuterDec 17, 20255.0I was greeted promptly by a very helpful associate. I stated my purpose for this visit and she listened closely to my needs. she was very patient and helpful. The price was right and the service was excellent. Highly recommend .
- SMStephanie MurrayDec 16, 20255.0Joe was amazing!!! He was extremely knowledgeable and funny!!! Usually picking out and ordering glasses is time consuming and honestly a drag but he was so knowledgeable and made the process fun! The frame selection was awesome and Joe was super helpful in assisting us in picking out the right pair! He helped myself, my husband and my daughter and even went out of his way helping my daughter find the frames she'd had her heart set on. So grateful!
- KDKhan DinningDec 8, 20251.0Update: Trying to get reimbursed the money I paid out on 2 pairs of safety glass lenses. They keep referring me back to the store to resolve the problem . The problem is the store manager. I just want reimbursed for the 2 sets of lenses that I paid for , and go our separate ways. I don't want nothing to do with this place anymore. It looks like small claims court. Here we come. Worst place ever. My company gets our safety glasses from this place. I got 2 pair within a year. Upon giving them my work voucher , they told me I needed to pay an additional 120.00. I got another pair 6 months later. The arm broke off 1 pair then not 2 months later the arm broke off the 2nd pair. I took them in and spoke with the manager Arlene . She was trying to charge me for another pair out of pocket. These safety glasses were less then a year old. She tried to place blame on me by saying that no one else has turned them in and complained about. I started raising my voice and then she said she would only do it this time but never again. She refused to reimburse me the 220.00 for the curved lenses. I will be taking my experience with your store and manager back to my safety director explaining the situation. I will also be filing a complaint with the attorney generals office over my 220.00 I paid out of pocket for. Lens crafters shame on you for poor customer service. I will not be back for my personal eyewear and my safety glasses. I will go somewhere else. HANK
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Overland Park offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
Which vision insurance plans are accepted at LensCrafters in Oak Park Mall?
LensCrafters accepts most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
Can I schedule an eye exam appointment online for the LensCrafters Overland Park location?
Yes, you can schedule an eye exam online through the LensCrafters appointment URL provided for the Overland Park store.
What are the store hours for LensCrafters at Oak Park Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Which payment methods are accepted at LensCrafters in Overland Park?
Payments can be made using American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does this LensCrafters location provide in-store pickup?
Yes, LensCrafters at Oak Park Mall offers in-store pickup for their products.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, current eyeglasses, sunglasses, contact lenses, and any questions you have for the optometrist.
Are there other optometrists near the LensCrafters Oak Park Mall location?
Yes, nearby optometrists include Dr. Gerald McLaughlin OD, John Andersen OD, and Invision Eyewear.
What nearby stores can I visit at Oak Park Mall before or after my LensCrafters appointment?
You can visit popular stores such as Nordstrom Oak Park Mall, Coach, LOFT, and Victoria's Secret PINK located near LensCrafters.
Where can I find food and entertainment options near LensCrafters at Oak Park Mall?
Nearby food and entertainment options include Billy's Creperie for desserts and KingCade Arcade for arcade fun.