LensCrafters

4.6
376 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6575 W 119th St, Overland Park, KS
66209-2001, United States

Hours

Reviews

4.6
376 reviews
5 stars
335
4 stars
4
3 stars
2
2 stars
10
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Christopher and Jonathan, for their helpfulness, knowledge, and friendly demeanor.

Repairs and Adjustments

Customers frequently mentioned positive experiences with quick and free repairs or adjustments to their glasses.

Product Knowledge

Several reviews highlighted the staff's ability to explain lens options and assist in selecting frames, enhancing the overall shopping experience.

Mixed Experiences

While most feedback was positive, some customers reported issues with communication and delays in receiving their glasses.

Store Environment

The store was noted for being clean and well-organized, contributing to a pleasant shopping atmosphere.
  • AD
    alex do
    Nov 17, 2025
    5.0
    Been going to LensCrafters for years and it looks like there’s a change in the team and I really like like this change. Customer service has been amazing!
  • AM
    Andrew Mack
    Nov 15, 2025
    5.0
    Christopher in the sweater vest went above and beyond. Came in with broken glasses, left with repaired glasses. So grateful!
  • NS
    Niecie Saffold
    Nov 13, 2025
    5.0
    Johnathan was awesome! He helped my elderly Aunt Lorene and I a few weeks back. He was so kind, patient and empathetic. Also the Optometrist office staff was the same and Optometrist. I plan to refer people to this location moving. I appreciate you all!🫶🏽
  • AA
    Alexis Alfaretta
    Nov 13, 2025
    5.0
    Christopher is awesome! He helped me adjust my glasses to fit perfectly on my face. I highly recommend you go see him for any adjustments or anything glasses!
  • SS
    shabac1973
    Nov 11, 2025
    5.0
    Very easy and fast to get a vision exam appointment. The doctor that worked with me took her time to make sure all of my questions were addressed and that I understood the treatment plan moving forward. The staff was also very friendly in getting me checked in and ready for the exam you the doctor. I would highly recommend this location!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.