LensCrafters

4.6
387 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6575 W 119th St, Overland Park, KS
66209-2001, United States

Hours

Reviews

4.6
387 reviews
5 stars
346
4 stars
4
3 stars
2
2 stars
10
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many specific mentions of employees like Christopher, Laine, and Jonathan going above and beyond to assist.

Repair Services

The business received positive feedback for quick and effective repair services, with multiple customers highlighting the helpfulness of staff in fixing glasses at no charge.

Product Knowledge

Many reviews noted the staff's expertise in helping customers choose the right frames and lenses, with several customers expressing satisfaction with the guidance provided during their selections.

Mixed Experiences

While most reviews were positive, a few customers reported issues with service quality and communication, particularly regarding glasses adjustments and order updates.
  • KB
    Kyle Brown
    4 days ago
    5.0
    Christopher excellent service thank you
  • MK
    McKenzie Kukene
    Dec 28, 2025
    5.0
    Laine at LensCrafters was absolutely amazing! From the moment I walked in, she was friendly, knowledgeable, and genuinely cared about making sure I had the best experience possible. She took the time to explain my options, helped me find frames that fit both my style and budget, and made the entire process feel easy and stress-free. Her attention to detail and customer service truly went above and beyond. If you’re looking for someone who is professional, patient, and a pleasure to work with, ask for Laine—you won’t be disappointed!
  • EG
    Eddie Gomez
    Dec 27, 2025
    5.0
    Jonathan was the MOST HELPFUL sales assistant... EVER!!! This was my first time buying glasses and he nailed it!!! Thank you so much for all your help. I can't wait to go back and make you guys my go to store for everything related to eyewear.
  • KM
    Kevin McCluskey
    Dec 14, 2025
    5.0
    Thank you Christopher "the sweater vest guy" for fixing my broken glasses and reshaping them for a like-new fit! All in < 10 minutes. Christopher is certifiably customer-focused. Yeah Lens Crafters!
  • VO
    Vi Olet
    Dec 12, 2025
    5.0
    This is a wonderful location. Laine was friendly and so helpful when I came in to request repair for my sunglasses. Definitely made my day. Super courteous, and easy to browse without pressure!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.