Head & Neck Surgery of Kansas City

4.8
575 reviews
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Business Details

5370 College Boulevard, Overland Park, KS
66211, United States
(913) 599-4800
https://hnskc.com/location/college-nall/
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About

OtolaryngologyPediatric OtolaryngologyPediatric Allergy and ImmunologyAudiologyHearing Aid StoreFacial Plastic Surgery
Since 1991, Head & Neck Surgery of Kansas City has provided trusted care for patients across the region. Our team includes board-certified ENT physicians, board-certified physician assistants, experienced audiologists, and a skilled support staff — all working together to deliver comprehensive care with a personal touch.

Location

Head & Neck Surgery of Kansas City
5370 College Boulevard, Overland Park, KS
66211, United States

Hours

Reviews

4.8
575 reviews
5 stars
521
4 stars
25
3 stars
4
2 stars
7
1 star
18

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, knowledgeable, and professional, particularly highlighting Caroline McFeeters and Dr. Walton.

Patient Care

Many reviews noted the thoroughness and attentiveness of the doctors, who took time to explain procedures and address patient concerns.

Administrative Issues

Several customers expressed frustration with the administrative side of the practice, particularly regarding delays in test results and scheduling.

Overall Satisfaction

Overall, patients reported positive experiences with their medical care, expressing trust in the providers and satisfaction with treatment outcomes.
  • GW
    Grant White
    1 day ago
    5.0
    I feel Dr Thompson is an expert in his field, and very caring and personable too.
  • JL
    Jeanne Lee
    1 day ago
    5.0
    Nice office, friendly people. Dr Walton was very professional and answered all my questions.
  • CB
    Carson Barger
    5 days ago
    2.0
    Good experience with nurses and surgical staff. No accountability on anyone in their billing department calling back for the past 2 months. I had to reach out to other departments to try to see if they could direct me to the right person to ask my questions I had about my bill. I have yet to receive a call back. Good luck if you’re like me and you have concerns or questions you want answered about your outstanding balance.
  • MJ
    Michael Johnson
    Jan 6, 2026
    5.0
    Great visit , explains clearly and why he needs more test results
  • DT
    Douglas Tripp
    Dec 24, 2025
    5.0
    Friendly professional staff. Caroline McFeeters is kind, competent, thorough, patient and a great communicator. I am very pleased with my visit with her.
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Frequently Asked Questions About Head & Neck Surgery of Kansas City

What services does Head & Neck Surgery of Kansas City provide?

Head & Neck Surgery of Kansas City offers comprehensive ear, nose, and throat care including pediatric care, diagnosis and treatment for ear infections, tinnitus, Ménière’s disease, nasal obstruction, sinus infections, voice disorders, swallowing difficulties, sleep apnea, and more. They also provide audiology services, hearing aid fitting and sales, facial plastic surgery, and head & neck cancer diagnosis and surgery.

Where is Head & Neck Surgery of Kansas City located?

They are located at 5370 College Boulevard, Suite 100, Overland Park, KS 66211, United States.