Customers consistently praised the staff for being friendly, knowledgeable, and professional, with many specific mentions of individual audiologists like Dr. Lauren Watson and Dr. Katie Gomez.
Customer Care
Reviewers highlighted the caring and accommodating nature of the staff, particularly in addressing individual needs and concerns, making patients feel comfortable and supported.
Thorough Explanations
Many customers appreciated the detailed explanations provided during consultations, including options for hearing aids and the fitting process, which helped them feel informed and confident.
Positive Experiences
Overall, customers reported very positive experiences, often mentioning their satisfaction with the services received and the effectiveness of the hearing aids.
Efficient Service
The business was noted for its efficient appointment scheduling and timely service, with many customers expressing gratitude for quick responses and minimal wait times.
BB
Barry Boecher
Oct 24, 2025
5.0
Excellent staff. Explained my situation and were very helpful.
CA
christina alvarez
Oct 21, 2025
5.0
I'm in a wheelchair, the staff and doctor are really accommodating and they all know what they are doing. I think everyone is great!
JQ
J Quick
Oct 17, 2025
5.0
I saw Katie Gomez today at American Hearing and she was wonderful!! I've never had the whole process explained so clear and detailed. Highly recommend Katie!
MG
Melanie Golightly
Oct 11, 2025
5.0
Katie always does a great job for me. Makes me feel well taken care of. Thanks, Katie!
JR
Justin Rogers
Aug 27, 2025
5.0
So Helpful and Friendly! Will definitely use them again! Chelsea and Paige were amazing!