First Dental

Reviews

• TR

  Tiffany Ramirez

  Mar 22, 2026
  5.0
  Great and friendly staff they got me in within a few days of me making my initial consult. Painless and great doctor I would highly recommend.
• NT

  Nayeli Torres

  Feb 25, 2026
  4.0
  My kids love going ESPECIALLY when Kenia is the one attending us!! She’s so amazing with my kids definitely makes it so welcoming when we go.
• VM

  Vanessa Moreno

  Feb 13, 2026
  3.0
  LOVE KENIA!!! She does amazing with the kids! My kid loves her and knows how to work very well with him ❤️ definitely recommend her to do your kids cleaning!
• PW

  Preston C Whisenant

  Jan 12, 2026
  1.0
  Overpriced, and will charge you for things that they forced you to get despite whether or not it's actually necessary or what you want/need to have done. They have even send bills for things they didn't even do to some people. The only reason people here go to this greedy, corporate dental office is because there are few to no reasonably priced alternative options in the area.
• SH

  shara hembree

  Jan 9, 2026
  1.0
  This is hands down the worst dental/orthodontic office I have ever dealt with. First, the office staff is rude, unhelpful, and refuses to answer questions or return phone calls. I repeatedly asked for callbacks and never received one — including requests to speak with a supervisor. I was told it could take over 7 days to hear back… and I never did. They told me my 9-year-old daughter needed braces, but that we had to wait six months for baby teeth to fall out. In December, I called simply to get an estimated cost so I could plan my FSA for the upcoming year. They couldn’t give me any information and again refused to escalate my concerns or return calls — even after I tried transferring to their Dodge office. Because this office has been such a hassle, I scheduled a second opinion with another orthodontist. That office requested a referral, and this office refused to send one, claiming my child had poor dental hygiene — something that was never mentioned to me in person. I took her to a new dentist immediately, who told me she has perfect dental hygiene and provided a referral on the spot. At my last appointment with this office, I was also told I had to pay a $50 copay. My new dentist confirmed that copays are only required for treatment — cleanings and preventive care are covered 100% by my insurance. When I called to request a refund, I was told I would only receive $16 back, claiming my insurance didn’t cover their full cost — despite being told otherwise upfront. Nothing about this office is easy, upfront, or transparent. Between the misinformation, refusal to communicate, and lack of basic customer service, this experience has been incredibly frustrating. I absolutely do not recommend this office.