Brand Certified
Quest Diagnostics
3.3(116 reviews)
Certified by Quest Diagnostics • Apr 26, 2026
Business Details
10940 Parallel Pkwy, Kansas City, KS
66109, United States
Certified by Quest Diagnostics • Apr 26, 2026
(913) 299-8538
Certified by Quest Diagnostics • Apr 26, 2026
https://locations.questdiagnostics.com/ks/kansas-city/10940-parallel-pkwy
Certified by Quest Diagnostics • Apr 26, 2026
About
Certified by Quest Diagnostics • Apr 26, 2026
Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.
Location
Certified by Quest Diagnostics • Apr 26, 2026
Hours
Certified by Quest Diagnostics • Apr 26, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
3.3
116 reviews
5 stars
57
4 stars
9
3 stars
2
2 stars
3
1 star
45
- PTPhil TrusskeyApr 16, 20265.0Great experience, friendly and professional staff.
- PHPaula HaysApr 14, 20265.0My appointment was mistakenly made at the Lawrence location when it was supposed to be in Kansas City, Kansas and Nancy was able to get me in pretty quickly so I could make it to work to open my store on time. Nancy was very sweet and knows how to do her job and I really appreciate her.
- HAHong AnApr 14, 20264.0Overall a good experience. I took my dad for labs. We had scheduled an appointment and got called back within a few minutes of our appointment time. Our phlebotomist was nice and very professional. Just taking a star off because of all the automation. The scheduler over the phone was machine and when you check in on site, there's no human to check you in - it's just a computer screen. That's fine for me but if it was just my dad or any older person who isnt tech savvy, it would be a little confusing and impersonal
- NBNikki ByrnsApr 1, 20261.0Every time I come here I have the worst experience! I came the moment they opened to drop off labs that needs to stay in the fridge! They informed me I need to make appointment! I checked in waited an hour and a half for them to take the sample confirm the name on the bag and I left! Why did I need to sit there that long! Terrible! I recommend going elsewhere! I’ll never come back!
- LFLorinda FreemanMar 27, 20265.0Nancy was GREAT!! It was the most painless blood draw I have ever had.
Frequently Asked Questions About Quest Diagnostics
What do I need to know before I arrive at a Quest Patient Service Center?
Please be aware that when you visit a Quest Patient Service Center:
• Scheduled appointments are strongly encouraged and will receive priority. Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
• If you walk in, you will have to wait for the next available opening.
Do you accept walk-ins?
Scheduled appointments are strongly encouraged and will receive priority. If you walk in, you will have to wait for the next available opening.
Should I be fasting?
Fasting before a blood draw means you don’t eat or drink anything except water. If your test requires it, don't forget to fast for 8-12 hours before your appointment. If you’re not sure, contact your doctor's office. To learn more about how to prepare for your test, visit QuestDiagnostics.com/patients/get-tested/prepare/fasting for additional fasting information.
What should I bring to my appointment?
Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
You should bring the following to your appointment:
•A lab order from your doctor. If your doctor did not give you a paper order, check with them to see if they sent it electronically.
•Photo identification listing your first name, last name, and date of birth (for example, a driver's license, government issued photo ID, Passport, or Green Card).
•Current health insurance information.
•Credit, debit, or health savings card. You will be asked to preauthorize payment for any balance due after your insurance is billed.
It’s important to also know if your test requires fasting the day before and/or morning of your appointment. Your healthcare provider should have indicated this on your lab order or during your visit. Learn more about fasting before a lab test.
Note: Childcare is not available and the waiting area is not attended. Some testing protocols, such as drug screenings or pre-employment screenings, have strict rules which do not allow children to accompany the patient during sample collection. If you have questions about your testing protocols, please contact your healthcare professional or employer for additional information.
How do I check in when I arrive?
Sign in using the Check-in kiosk, or if not available, sign the clipboard at the front desk. Please be prepared to present a valid photo ID and insurance information. Be sure to mark the reason for your visit when signing in.
If you were unable to preregister ahead of time, and would like to do so, you may be able to complete the registration process if you arrive a few minutes early at a Quest Patient Service Center that has a Check-in kiosk. When you check in with your mobile number, you may be asked if you want to complete the registration process on your smartphone while you wait.
My doctor told me they would send over an order. Do you have it?
If your doctor said they would send us the order electronically or via fax, there is no need to confirm that we have the order. If we do not have the order, we will call the doctor to obtain it when you arrive at our Quest Patient Service Center. To prevent delays, be sure to visit our location during your doctor’s office hours or obtain a copy of your order from your doctor.
How soon after my visit will my doctor receive my lab test results?
Turnaround times for test results can vary. If you have a MyQuest account, your test results will be delivered to your account as soon as they are available. This can take 2-5 business days from the time the sample is received, depending on your test.
You should always follow up with your doctor to discuss your results.
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