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At NSM’s Kansas City location, we design custom mobility and accessibility solutions that align smoothly with each client’s unique needs. Whether you're seeking power or manual wheelchairs, tailored seating, or personal positioning systems, our team works alongside your clinical professionals to craft a setup that’s both safe and comfortable. We’re driven by a single goal: to help you gain independence and confidence, while offering peace of mind to families and trusted guidance to therapists and physicians.
Nothing but good things to say about this company and its team. From Lela in sales to Ferdinan out in the field to the office staff. My needs were met every step of the way and they go out of the way to make sure you are fitted correctly and the equipment works for you
KK
Kimberly Kennedy
Nov 14, 2025
5.0
Mandy has been an incredible support system for my parents, especially my dad. I’ve recently increased my visits home to help more hands-on, and it’s been reassuring to know they’re in such capable and caring hands when I’m away. Thanks to her dedication, my dad is more active, motivated, and making noticeable progress with his therapy. My mom has also benefited from her support.
I’m truly grateful for the compassion, consistency, and quality of care Mandy provides. She has made a meaningful difference in my family’s life. I'm forever grateful.
SM
Shannon Morrisey
Sep 16, 2025
5.0
Even though it was a frustrating process with insurance they had very good communication and were timely with responses. Very friendly and helpful!
DH
Dorothy Haag
Sep 10, 2025
5.0
My sister lives in missouri, she needed a custom wheelchair and a specific type of sit to stand lift. Lela was amazing, she spend a great deal of time getting her what she needed and spent hours customizing her wheelchair. I can't thank them enough for getting her set up for success. Excellent company.
KA
Kevin Allman
Aug 29, 2025
5.0
I been in a wheelchair for 24 years and got a smart drive this year and it works great specially when you have a flight and you’re Departure is on the other side of the airport
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What makes National Seating & Mobility (NSM) the preferred choice for custom mobility solutions?
NSM creates personalized mobility equipment by sourcing precise components tailored to each client's unique needs, prioritizing comfort, safety, and therapeutic benefits while offering friendly, efficient support.
How can I work with NSM for my mobility requirements?
NSM partners with your healthcare team—physicians, nurses, and therapists—to design custom mobility solutions. A referral from your healthcare provider is necessary to use their services.
What is the typical timeline to receive a new power wheelchair from NSM?
NSM completes the production and delivery process as quickly as possible without compromising quality. Specific timelines can be found on their website; patience is appreciated during this process.
Why is a doctor's referral required to obtain a wheelchair from NSM?
A physician or therapist referral ensures that mobility solutions are tailored to your medical needs and are prescribed following a thorough evaluation by a Rehab Technology Supplier.
What should I do if my medical condition changes after receiving a mobility device?
Contact your local NSM branch to update them on any changes that could affect the fit or function of your mobility equipment, allowing for adjustments or support as needed.
Are off-the-shelf wheelchairs safe to use?
Standard wheelchairs may cause discomfort, pressure sores, or other physical and psychological problems because they aren’t customized to individual needs. Customized chairs from NSM better support health and independence.
Can I choose which mobility solutions company to work with?
Yes, selecting a wheeled mobility supplier is your choice. Discuss options with your physician and therapist to ensure you receive the best care and equipment.
What are the business hours of NSM's Kansas City location?
The Kansas City NSM location is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
What nearby businesses can help if I need home improvement supplies after visiting NSM?
Arrow Renovation and One Day Doors & Closets of Kansas City are nearby suppliers where you can find building and home improvement materials, conveniently located near NSM.
Are there nearby healthcare or specialty service providers near NSM?
Yes, Nephrology Associates Dialysis Access and Reliable Medical Supply are close by, offering additional medical services that might support your health journey alongside NSM’s mobility solutions.
How can nearby printing and signage services benefit me when working with NSM?
Nearby services like Riot Creative Imaging and ARC Document Solutions can assist with custom signage or informational material you might need for your business or personal requirements complementing your mobility needs.