Planet Fitness

Reviews

• TB

  Travis Burmaster

  Nov 13, 2025
  5.0
  Lots of tread mills!
• SL

  Spencer Lail

  Oct 22, 2025
  1.0
  Literally one of the worst PF I've ever been too. Small, equipment is always broken and lacking in depth due to size.
• DJ

  Dondemax Jules

  Sep 19, 2025
  5.0
  Nice
• GZ

  Gabriel Zarraga

  Sep 12, 2025
  3.0
  It's very small, on weekdays is almost impossible to come
• ME

  Mr Elite

  Aug 29, 2025
  1.0
  I've been a black card member for a couple years now and today I used the skip payment method. I was told planet fitness doesn't offer that feature anymore even though it allowed me to go in using the feature from the app..I would've made the payment right (was planning on after labor day) but the lie he told me showed dishonesty in my opinion. It was a guy maybe 34-40 bald white guy average build. If they are willing to lie that the feature the app allows isn't really allowed then they should remove it from the app. I canceled my membership right there on the spot because I don't appreciate dishonesty tactics. I have a home down the street in sand piper and a built a gym just never used it. But If the app shows a payment etc should we say its a less amount on the app? If the app says you can do this with the black card, should we say we can't even though the app says it? Anyway it was completely dishonest and how comfortable he was to do it makes me never want to do business with planet fitness for the foreseeable future. So if you do try the skip payment because of whatever plans you have, know that its most likely not a issue and they are picking and choosing out of boredom and willing to lie to you. Disgusting practice when the truth takes less energy. Anyway they lose a customer whose been there for multiple years because they don't acknowledge the apps features. Doesn't make sense, but oh well. There's most likely more honest people elsewhere so it's a blessings and ill see it as such. I've been in indiana and joined this club when I got here becaaue it was so close to my house. But ive noticed a flaw in character all throughout indiana so running into this eventually, I feel was expected. The skip payment has worked all the 2 times ive used it in 2 years but it doesn't work today or isn't allowed anymore. Not skipped a payment and never paid but having a active membership for 2 going on 3 years. He also had the audacity to ask me why I was canceling and said he'd advise not to do. Trust im not from indiana nor do i hangout or associate or congregate with anyone who seems to be a low character. Thats something i dont ignore. At this point buddy, your dishonesty is the reason. Such a silly request from him. Lose 30$ for the foreseeable future all for 30$ 1 payment and tell me the app is misleading me and is wrong to have that feature. The app. The planet fitness app has the feature, but they don't allow it at this "franchise" its only allowed at corporate. I signed up at this franchise and the feature app and account all is with this franchise. Bogus. I just paid the balance and now I'm use my home gym or better yet, find a different gym. But to pay and stay for this type of conversation and vibe from him, no thank you. Something told me his greeting when I walked in was off, and then he went into the computer. Funny. But look at the reason he put. This is not the case. You said the app mislead me. Don't believe the app because even though they offer perks, it can't be used my me. Such a dishonest practice and even another lie to cover up what he did. Wouldn't the cancelation reason be "did not agree with new planet fitness rules" or something like that if it was genuinely that. I literally was following a feature in the app, and was told that the feature wasn't for me. I couldn't use it. If I can't trust the app (apparently) why would I pay and stay here?

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