IU Health Urgent Care - West Lafayette

Reviews

• KM

  Kaylee McGlothlin

  6 days ago
  1.0
  Said my 19 yr old daughter had blood clots without doing the proper testing and didn't give us any follow up cate instructions on what to do. Went to IU ER and sat there 4 8hrs to find out she has NO blood clots. Feel like I just got scamed by this hospital
• PR

  Paul Rodgers

  Mar 11, 2026
  2.0
  Very poor communication from doctors and hospital administrators. It's like an assembly line where doctors get EXTREME incentives and bonuses for denying care, not ordering crucially needed tests, and then telling you "there's nothing wrong with you" just to clear your bed and send you away so they can refill the bed with another victim they can make more money from.
• KW

  Kendra Whetstone

  Mar 8, 2026
  1.0
  The Dr that saw me failed to effectively look into the issues i described. He listened about muscle fatigue and soreness, ordering testing for that, which was much appreciated. However, I complained about soreness in a very specific spot before my esophagus inside of my mouth as well. He glanced in my mouth and had me put my tongue down, but that was it. The next day my throat was still bothering me and I looked in the mirror shining a flashlight in my mouth, immediately spotting white dots all over my tonsils. I then went to the ER in Lafayette to confirm the suspicion of tonsil stones. I am concerned by the fact that the Dr I saw at this urgent care didn’t say anything about this problem, when I was able to see it myself within 24 hrs of my visit.
• YG

  Yvonne Garner

  Feb 9, 2026
  5.0
  Great reception, great service, great bedside manner and made me feel like I was their sole concern at the time. Definitely return if I’m sick
• JR

  jenaea rupp

  Jan 15, 2026
  2.0
  I came in for chest pain and a bit of drainage about a month ago. I received a chest XR, EKG, and blood work. I went somewhere else 2 days later after getting worse and had flu A. Before conducting all these tests maybe start with a simple covid/flu test?? The older RN that triaged me was condescending and unhappy to be there. The provider I saw was a younger woman, she was very sweet. I’m just unhappy that with it being flu season, no one thought to test me for flu & i wasn’t thinking about it either based off my sx, but i’m no provider so how would i know!